FinThrive
Product Analyst
US
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About the role
- Participate in backlog refinement, sprint planning, product demonstrations, release readiness, and retrospective activities.
Responsibilities
- Develop detailed expertise in ClaimShop workflows, Pricing Services capabilities, supported use cases, data inputs, pricing logic, outputs, configurations, integrations, and customer operating models.
- Partner with the Product Manager to translate product strategy and roadmap priorities into executable discovery, requirements, backlog, validation, release, and adoption activities.
- Collaborate with Engineering, Quality Assurance, Architecture, Data, Analytics, and User Experience teams to clarify requirements, resolve questions, evaluate tradeoffs, and support scalable, maintainable solution design.
- Perform impact analysis for customer requests, defects, data-source changes, pricing-content changes, integration dependencies, and platform changes across ClaimShop and Pricing Services.
- Support Implementation and customer-facing teams during solution design, onboarding, configuration, file or API integration, test-data preparation, pricing validation, deployment, and post-launch stabilization.
- Validate end-to-end behavior using representative scenarios, including claims and reference-data inputs, data transformations, service mappings, pricing logic, configuration rules, exceptions, outputs, and downstream consumption of results.
- Analyze enhancement requests, customer feedback, support trends, pricing discrepancies, data-quality findings, processing exceptions, and product usage to identify root causes, recurring needs, and opportunities for prioritization.
- Create release notes, configuration and workflow guidance, internal enablement materials, implementation handoffs, known-limit documentation, and customer-facing feature summaries.
- Support Sales and Solution Consulting with discovery, demonstrations, solution validation, response development, dependency identification, and effort assessments when requested.
- Partner with product, data, analytics, and AI teams to improve pricing accuracy, data quality, automation, processing performance, result explainability, exception handling, and workflow efficiency.
Company info
- Gather, analyze, document, reconcile, and validate business, functional, data, reporting, integration, configuration, and workflow requirements from customers and internal stakeholders.
- Lead detailed discovery sessions to understand how customers submit and use claims and reference data, apply pricing methodologies, evaluate results, support estimates, and incorporate pricing outputs into operational and decision-support workflows.
This listing is sourced directly from FinThrive's careers page and normalized into a canonical job model.