Pitney Bowes Inc.
Client Relationship Manager
US TX Arlington · Senior · Full-time
Sponsorship not specifiedDetected 30 days ago
NegotiationCommunicationPublic SpeakingMicrosoft Office
About the role
- Here, how we work matters just as much as what we achieve.
- Join our team and earn $63000 / annually.
- You are a Performance-driven team player who possesses clear verbal and written communications skills and who can be relied upon to exercise sound judgement when managing the expectations of our internal and external clients.
Responsibilities
- We're hiring at Pitney Bowes, where top talent builds meaningful careers and lasting impact.
- We Move fast, Deliver excellence, and Win together…that's The Pitney Bowes way.
- Deliver high quality work with consistency and pride
- Collaborate effectively and elevate those around them
- Focus on outcomes that drive impact and growth
Requirements
- Notify client's senior management and/or Pitney Bowes Presort Services management of issues or changes required to enhance and maintain client retention
- Analyze and evaluate required reporting to assure volumes, pricing and quality are appropriate and service level requirements are met
- Determine required contract changes as a result of regulatory changes and negotiates updated contract terms with assigned clients
- A minimum of 3+ years of applicable work experience
- Strong communication and negotiation skills including the ability to adapt style as needed
- Ability to make sound decisions with the information at hand
- Ability to organize, prioritize and handle multiple work assignments with frequent interruptions
Compensation
- As part of our commitment to a flexible work schedule, this role does not have a set amount of vacation per year.
Company info
- Pitney Bowes Presort Services performs mail sorting; performing some of the work that would typically be performed by the USPS®.
- For completing this work, Presort Services receives discounted postage rates.
- By performing this sorting work on behalf of our clients, we are able to share a portion of that discount with them.
- Our national network of operating centers processes over 17 billion pieces of mail annually.
- We provide mailers with end-to-end solutions from pick-up at their location into delivery into the postal system network, providing optimal postage savings.
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