eBay

Lead Manager, Global C2C Selling

San Jose

Sponsorship not specified$166k-$222kDetected 22 days ago

A/B TestingAccessibilityProduct ManagementLeadershipCommunication

About the role

The team plays a central role in strengthening eBay's global marketplace by improving how individuals and small businesses list, sell, ship, and get paid.
Operating at the intersection of business strategy and product execution, you will translate complex, ambiguous challenges into clear investment priorities that influence multiple product teams and domains.

Join a team of passionate thinkers, innovators, and dreamers - and help us connect people and build communities to create economic opportunity for all.
As the Lead Strategy & Experience Manager, you will define and drive multi-quarter strategy across key pillars of the C2C selling journey.
Reporting to the Director, Global C2C Seller Experience, this role does not directly own a product roadmap.
Instead, you will build portfolio direction, define measurable outcomes, and align Product, Analytics, and regional teams to deliver meaningful marketplace impact.
Develop and lead a 6-12+ month portfolio strategy across multiple domains within the C2C seller journey.
Lead prioritisation across challenging initiatives, aligning senior Product and Market leaders on trade-offs and resource allocation.
Develop end-to-end experience strategies that span multiple teams, ensuring cross-functional alignment and execution.

8+ years of experience in marketplace strategy, product-adjacent leadership, or program leadership.
Strong understanding of end-to-end customer journeys and marketplace economics.
Experience defining important metrics, sizing opportunities, and interpreting experimentation or performance data.
Clear and structured executive communication skills, with the ability to distill ambiguity into actionable direction.
Comfort operating autonomously in dynamic, evolving problem spaces.

Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience.
$166,000 - $221,600
The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave).
If hired, employees will be in an "at-will position" and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.
Influence quarterly and annual product roadmaps by crafting clear, dedicated investment priorities.

Deliver measurable impact on core marketplace benchmarks such as supply health, listing quality, conversion velocity, trust, and seller outcomes.
Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

At eBay, we're more than a global ecommerce leader - we're changing the way the world shops and sells.
Our platform empowers millions of buyers and sellers in more than 190 markets around the world.
Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work - every day.
We're in this together, sustaining the future of our customers, our company, and our planet.

eBay is an equal opportunity employer.
If you have a need that requires accommodation, please contact us at talent@ebay.com.
We will make every effort to respond to your request for accommodation as soon as possible.

This listing is sourced directly from eBay's careers page and normalized into a canonical job model.