Galvanizetherapeutics

Galvanizetherapeutics

Senior Service Engineer

Redwood City, CA · Senior · Full-time

Sponsorship not specifiedDetected 22 days ago
ComplianceProcess ImprovementCustomer SupportPower ElectronicsGMPFDA RegulatoryMedical DevicesResearchLeadershipCommunicationProblem SolvingMentoringNetSuiteLean Manufacturing

About the role

  • The Senior Service Engineer plays a leadership-level technical role focused on ensuring equipment, systems, or services are installed, maintained, troubleshooted, and repaired to the highest standards.

Responsibilities

  • We design and develop Pulsed Electric Field Systems to achieve meaningful and lasting therapeutic outcomes for patients.
  • This role serves as a technical and operational expert, providing servicing support including electromechanical and software disciplines to ensure equipment performance, regulatory compliance, and customer satisfaction.

Requirements

  • knowledge of FDA QSR, ISO 13485, and GMP requirements Knowledge of ESD principles and hands-on application of ESD controls in production environments.

Nice to have

  • working knowledge of process validation activities (IQ/OQ/PQ) and fixture validation.
  • Demonstrated ability in failure analysis and continuous improvement
  • Troubleshoot, diagnosis, and rework complex electrical and mechanical issues including alignment, faults codes and calibration deviations and escalate issues to engineering.
  • Actively participate in quality improvement initiatives by identifying issues, supporting engineering in investigations, corrective and preventive action implementation.
  • This position is based at the Galvanize Therapeutics office in Redwood City, CA and requires you to be in the office.
  • We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

Skills

  • Agile in adapting to changing demands and supporting time-sensitive requests in a service-oriented setting.
  • Investigate and address product issues, inspect system and equipment performance, provide corrective repairs and improvements.
  • This is not a remote position.
  • Galvanize Therapeutics is an Equal Employment Opportunity Employer.
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