Checkr
Operations Outreach Specialist
Nashville, Tennessee, United States
Sponsorship not specified$17k-$21kDetected 14 days ago
Outbound SalesProcess ImprovementCustomer SupportCommunicationCollaborationTime ManagementOrganizational Skills
About the role
- Over 140,000 companies and millions of people rely on Checkr for AI verification in the moments that matter most: getting a new job, a new place to live, a car ride, childcare, even a date.
- Truework, recently acquired by Checkr, provides access to crucial employment and income information needed for mortgage loans, apartment rentals, background checks and more.
Responsibilities
- Own the end-to-end manual outreach process to fulfill employment and income verifications, ensuring fast and accurate product delivery
- Manage a high volume of outreach activity with new claims and follow ups daily while maintaining top-tier accuracy and documentation
- Collaborate cross-functionally with Customer Support, Quality, and other teams to escalate complex issues and contribute to process improvement
- Self-starter mindset with a drive to hit productivity and fulfillment goals
- An A-player mindset with a strong bias for action: you raise the bar, move with urgency, stay resilient through ambiguity, and take ownership to deliver meaningful outcomes.
- We use geographic cost of labor as an input to develop ranges for our roles and as such, each location where we hire may have a different range.
- At Checkr, we believe an in office work environment strengthens collaboration, drives innovation, and encourages connection.
- Checkr is committed to building the best product and company, which requires hiring talented and qualified individuals with a diverse set of perspectives and lived experiences.
Requirements
- Exceptional verbal and written communication skills, with a proven ability to persuade and problem-solve via phone and email
- Strong time management and organizational skills with an ability to juggle multiple priorities in a fast-paced environment
- Make outbound phone calls and send written communication to HR and payroll contacts to gather required information in a timely manner
Nice to have
- startup or high-growth environments preferred
- 1+ year of experience in outreach, contact center, sales, fulfillment, or other customer-facing roles
Skills
- getting a new job, a new place to live, a car ride, childcare, even a date.
- Checkr is recognized on Forbes Cloud 100 2025 List and is a Y Combinator 2024 Breakthrough Company.
- Think of it like joining a startup within a startup!
Compensation
- For more information on our compensation philosophy, see our website.
- Hourly Pay Range (Nashville, TN)
Benefits
- Learning and development allowance
- Competitive cash and equity compensation, and opportunity for advancement
- 100% medical, dental, and vision coverage
- Up to $25K reimbursement for fertility, adoption, and parental planning services
- Flexible PTO policy
- Monthly wellness stipend
- In-office perks are provided, such as lunch five times a week, a commuter stipend, and an abundance of snacks and beverages.
- A relocation stipend may be available for those willing to relocate to a Checkr hub location.
This listing is sourced directly from Checkr's careers page and normalized into a canonical job model.