Eclinicalsolutions
Senior Business Consultant
United States, Remote · Senior
Sponsorship not specified$116k-$145kDetected 34 days ago
Stakeholder ManagementCustomer SuccessCommunicationCollaborationProblem SolvingPublic SpeakingOrganizational Skills
About the role
- eClinical Solutions helps life sciences organizations around the world accelerate clinical development initiatives with expert data services and the elluminate Clinical Data Cloud – the foundation of digital trials. Together, the elluminate platform and digital data services give clients self-service access to all their data from one centralized location
- plus advanced analytics that help them make smarter, faster business decisions.
Responsibilities
- Support customer transition activities from implementation or managed services into a more self-sufficient operating model
- Deliver customer enablement sessions and knowledge transfer activities
- Support governance processes for data ingestion, quality, access, and analytics consumption
- Develop strong expertise in elluminate functionality, configuration options, and recommended usage patterns
- Collaborate with Product, Customer Success, and Professional Services teams to share customer feedback and adoption insights
- Support renewal and expansion conversations through demonstrated value realization
- Work closely with Implementation, Managed Services, Customer Success, and Support teams to ensure smooth handoffs
Requirements
- Strong consulting and customer engagement skills with the ability to translate technical platform capabilities into practical business processes
- Experience working with life sciences or clinical development software (EDC, data management, analytics platforms)
- Bring your authentic self, you are welcome here!
- This position combines product expertise, business process consulting, and customer enablement, with a focus on driving adoption, operational readiness, and customer success.
- Effective problem-solving and organizational skills
- Strong communication and facilitation skills, including customer-facing presentations
- Ability to collaborate effectively across cross-functional and global teams
- Strong stakeholder management and customer relationship skills
- Accelerate your skills and career within a fast-growing company while impacting the future of healthcare. We have shared our story, now we look forward to learning yours!
- eClinical is a winner of the 2025 Top Workplaces USA Award for Remote Work! We have also received numerous Top Workplaces Culture Excellence Awards celebrating our exceptional company vision, values, and work-life balance. See all the details here: https://topworkplaces.com/company/eclinical-solutions/
- eClinical Solutions is a people first organization. Our inclusive culture values the contribution that diversity brings to our business. We celebrate individual experiences that connect us and that inspire innovation in our community. Our team seeks out opportunities to learn, grow and continuously improve. Bring your authentic self, you are welcome here!
- We are proud to be an equal opportunity employer that values diversity. Our management team is committed to the principle that employment decisions are based on qualifications, merit, culture fit and business need.
Nice to have
- eClinical Solutions helps life sciences organizations around the world accelerate clinical development initiatives with expert data services and the elluminate Clinical Data Cloud - the foundation of digital trials.
- Sc, B.Tech or MS and/or equivalent work experience preferred
- 6-8+ years of experience in SaaS service delivery, consulting, customer success, or advisory roles preferred
- Experience working with enterprise platforms, data platforms, or regulated industry software preferred
- Experience supporting customer adoption, enablement, or operational transition initiatives preferred
Skills
- Accelerate your skills and career within a fast-growing company while impacting the future of healthcare.
Compensation
- $116,000 - $145,000 USD
- https://topworkplaces.com/company/eclinical-solutions/
- eClinical Solutions is a people first organization.
- Our inclusive culture values the contribution that diversity brings to our business.
- We celebrate individual experiences that connect us and that inspire innovation in our community.
- Our team seeks out opportunities to learn, grow and continuously improve.
Benefits
- Engage effectively with different user persons (clinical data managers, medical monitors, clinical scientists, and study teams) to drive workflow adoption and operational alignment.
Company info
- Advise customers on operational processes and responsibilities related to elluminate ownership and usage
- Identify opportunities for customers to expand or deepen use of elluminate capabilities
Equal opportunity
- We are proud to be an equal opportunity employer that values diversity.
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This listing is sourced directly from Eclinicalsolutions's careers page and normalized into a canonical job model.