Monstro

Senior People (HR) Operations Manager

New York City, Hybrid · Senior

Sponsorship not specified$141k-$171kDetected 15 days ago

LLMsEmployee RelationsLeadershipCommunicationCollaborationOrganizational Skills

About the role

This is a hands-on Senior People (HR) Operations Manager role at the heart of a fast-moving BankingTech AI company that's genuinely changing how financial guidance reaches people.
You'll be the engine behind our US People function - the person who makes sure the foundations are solid, the processes run smoothly, and employees have a great experience at every stage of their journey with us.
You'll be central to making that real in the US.

We give banks and wealth managers a way to deliver trusted advice digitally - to every client, not just the top tier.
Ready to Build With Us?
If you're excited to contribute to a high-bar team building something meaningful, we love to hear from you!
This isn't a strategy-from-a-distance role - you'll be hands-on in the detail, owning the work, and helping build an environment where people do the best work of their careers.
Manage and support your People Operations team member
Own the new joiner experience through 30/60/90 data and insight, turning what you learn into meaningful initiatives that improve engagement and set people up to perform from day one
That means thoughtful org design, a culture built on trust and performance, and operations that actually work.
For clients, that means clearer decisions, proactive support when life changes, and a better view of their financial lives.
Every recommendation reflects the institution's own views, policies, and permissions.
Generative AI shapes how advice is designed; at runtime, execution is deterministic - so every output can be explained and stood behind, not just trusted.

5-8 years of HR experience, ideally in a fast-paced, high-growth, or tech environment
Experience working across multiple US states, with confidence navigating the complex compliance landscape that comes with it
Hands-on experience with modern People platforms - Rippling and AI-powered People tools
Experienced Team: Join a team with leadership that has a track record of scaling companies from early stage to major exits.

AI Labs, Foundation Model Companies, Fintech, BankingTech, or regulated industry experience is a strong plus
Bachelor's degree or equivalent experience
SHRM-CP or PHR is a strong plus

Competitive salary, equity, and robust benefits package, including paid health, vision, dental, and disability coverage.
Final compensation will depend on a variety of factors, including experience, skills, internal leveling, and market conditions, and will be offered within the stated range in accordance with applicable pay transparency laws.
$141,000 -$171,000

bringing together their full financial picture, identifying what matters, and delivering personalized guidance across investments, tax, retirement, insurance, legal, and more.

Work in a culture that values speed, ownership, and impact-what most companies achieve in 90 days, we do in 45.
Monstro is a governed AI platform for regulated financial institutions.
Support the delivery of culture and engagement initiatives that reinforce our values and raise the bar on what it feels like to work here

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This listing is sourced directly from Monstro's careers page and normalized into a canonical job model.