Temporal

Senior Developer Success Engineer - West

United States · Senior

Sponsorship not specified$140k-$180kDetected 40 days ago

PythonJavaGoDistributed SystemsDockerKubernetesTerraformAnsiblePrometheusGrafana

About the role

You will help users deploy and scale Temporal in cloud-native environments.
This role is ideal for someone who thrives on solving distributed systems challenges and improving the developer experience.

As a Senior Developer Success Engineer, you'll work directly with developers to debug complex infrastructure issues, optimize cloud performance, and enhance reliability for Temporal users.
Once ramped up, we expect you to independently drive technical solutions, whether debugging complex production issues or designing infrastructure best practices. Don't worry-we have seasoned engineers and mentors to support you along the way!
Your insights will influence platform improvements, from enhancing observability tooling to developing self-service infrastructure solutions that simplify troubleshooting (e.g., building diagnostic tools similar to Twilio's Network Test).
Seek to understand first, lead with data, and rely on facts.

6+ years of experience as a developer, preferably fluent in one or more of the following languages: Python, Java, Golang, TypeScript.
Experience with deployment and managing medium to large-scale architectures (e.g., Kubernetes or Docker).
Experience with monitoring tools such as Prometheus and Grafana and troubleshooting performance and availability issues.
Minimum of one year experience in an internal or external customer-facing role.
If you enjoy tackling scalability, reliability, and troubleshooting challenges in distributed systems, you'll thrive in this role.

Previous experience in customer-facing positions such as a professional services consultant, solutions architect, customer engineer, etc.
Experience with security certificate management and implementation.
Technologies: EKS, GKE, Kubernetes, Prometheus, Grafana, OpenTracing, Terraform/Ansible/CDK.

The estimated pay range for this role is $140,000 - $180,000 based on experience and location.

You'll gain deep expertise in container orchestration, networking, and observability while learning from complex, real-world customer use cases.
Additionally, this role is eligible to participate in Temporal's equity plan.

You'll develop observability solutions (Grafana, Prometheus), improve networking (load balancing, DNS, ingress/egress), and automate infrastructure operations (Terraform, IaC) to help customers run Temporal efficiently at scale.
Experience working with or as part of remote teams.

This listing is sourced directly from Temporal's careers page and normalized into a canonical job model.