Decagon

Total Rewards Lead

San Francisco · Mid · Full-time

Sponsorship not specified$100k-$500kDetected 49 days ago

Agentic AIHRISCompensationLeadershipCommunication

About the role

Are a strong communicator who can distill complex comp concepts for employees, managers, and executives alike
Thrive in ambiguity and can move quickly without sacrificing rigor
Have worked at a company that scaled from ~100 to 500+ employees and navigated the total rewards complexity that comes with that growth

Build and maintain a job architecture and leveling framework that creates consistency and clarity across the company
Partner with Recruiting to build compelling, competitive offers and ensure we're winning top talent at every level
Develop clear communications that help employees understand and value their total compensation package
Are data-driven - you use market data (Pave, Levels.fyi http://Levels.fyi, etc.) to anchor decisions and can build clean, defensible comp models
Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences.
We're building a future where customer experiences are being redefined from support tickets and hold music to faster resolutions, richer conversations, and deeper relationships.

Have built or significantly rebuilt compensation structures, job architecture, and leveling frameworks - ideally in a fast-moving, pre-IPO environment

Have experience partnering with Finance on headcount planning, comp accruals, and total compensation cost modeling
Develop clear communications that help employees understand and value their total compensation package
Design and own Decagon's total compensation philosophy, including salary bands, equity guidelines, bonus structures, and benefits programs
Lead annual and mid-year compensation review cycles, partnering closely with Finance and People Business Partners

Take what you need vacation policy (subject to local requirements; UK employees receive 25 days of statutory leave)
Medical, Dental, and Vision benefits for you and your family
Life Insurance and Disability Benefits
Retirement Plan (e.g., 401K, pension)
Parental Leave
Fertility and family building benefits through Carrot
We proudly offer the following benefits for our full-time employees:
We're proud to be backed by world-class investors who share that vision, including a16z, Accel, Bain Capital Ventures, Coatue, and Index Ventures, along with many others.
Own all equity program administration - from grant processes and refresh cycles to employee education and vesting communications
Manage our benefits programs end-to-end, including open enrollment, broker relationships, and ongoing plan design
Serve as the internal expert on comp and benefits compliance (FLSA, ACA, state-level requirements, etc.)
Decagon is looking to hire our first Total Rewards leader to build and own the foundation of how we attract, reward, and retain world-class talent as we scale.
These benefits are described in more detail in Decagon's policies, may vary by location, and can change at any time according to applicable compensation and benefits plans.

This listing is sourced directly from Decagon's careers page and normalized into a canonical job model.