Abby Care

Abby Care

Senior Applied AI Engineer

San Francisco · Senior · Full-time

Sponsorship not specifiedDetected 55 days ago
Machine LearningA/B TestingDesign SystemsLeadershipMentoring

About the role

  • High-agency and pragmatic, you are comfortable operating in ambiguity, moving between experimentation and production engineering, and owning technically complex systems end to end.
  • If you are excited to apply frontier AI capabilities to difficult, high-impact problems while transforming care in the home, we'd love to hear from you!
  • This is a full-time hybrid opportunity based in San Francisco, California, with four days per week in person.

Responsibilities

  • Lead initiatives from workflow discovery and technical design through production deployment, iteration, and measurable business or care outcomes.
  • Design systems that handle incomplete information, conflicting evidence, changing requirements, and operational edge cases by combining models, retrieval, rules, state machines, and human oversight.
  • Create representative datasets, evaluation harnesses, production tracing, confidence-based escalation, and systematic error-analysis processes.
  • Partner with Product, Design, Clinical, Operations, Analytics, Platform, and System of Record engineers to ensure AI capabilities solve real problems rather than remain isolated prototypes.
  • Reporting to the Applied AI Leader, you will own major initiatives from initial problem definition through production deployment and measurable impact.
  • You will work closely with product engineers, product managers, designers, clinicians, operators, and analysts to ensure that the systems you build reflect real-world workflows and produce meaningful outcomes.
  • Own high-impact AI systems end to end: Lead initiatives from workflow discovery and technical design through production deployment, iteration, and measurable business or care outcomes.
  • Engineer for real-world complexity: Design systems that handle incomplete information, conflicting evidence, changing requirements, and operational edge cases by combining models, retrieval, rules, state machines, and human oversight.
  • Build rigorous evaluation and monitoring: Create representative datasets, evaluation harnesses, production tracing, confidence-based escalation, and systematic error-analysis processes.
  • Integrate AI into complete workflows: Partner with Product, Design, Clinical, Operations, Analytics, Platform, and System of Record engineers to ensure AI capabilities solve real problems rather than remain isolated prototypes.

Requirements

  • You will determine how workflows should be decomposed, what context and tools an AI system needs, how its behavior should be evaluated, where deterministic controls are required, and when a human must intervene.

Nice to have

  • AI behavior is supported by representative evaluations, systematic error analysis, and clear production monitoring.
  • Your systems respond safely to uncertainty through confidence handling, escalation, and human approval where appropriate.
  • AI capabilities are integrated into end-to-end product and operational workflows rather than remaining isolated prototypes.
  • You help other engineers make better architectural and implementation decisions through technical leadership and mentorship.
  • Strong hands-on experience with language models, retrieval systems, structured generation, model APIs, or agent architectures.
  • Strong software engineering fundamentals, including backend systems, APIs, data modeling, testing, and observability.
  • Experience designing evaluations and analyzing the behavior of probabilistic systems.
  • Strong judgment about where AI is appropriate and where deterministic approaches or human review are required.

Compensation

  • Competitive compensation packages that reflect the value you bring.

Benefits

  • Comprehensive health coverage that works for you.
  • Choose from high-quality medical dental and vision options, including a $0 deductible PPO and a company-funded HSA, alongside employer-paid life and disability insurance.
  • Generous paid time off.
  • Financial savings benefits to support your future.
  • We support your financial well-being with HSA contributions, optional FSA and commuter benefits, and full coverage of all 401(k) account fees (employer match not currently offered).
  • Paid parental leave to support your growing family.
  • We provide paid leave, so you can focus on bonding and adjusting to life as your family grows.
  • Redefining healthcare starts with how we treat the parents and children we serve.

Company info

  • We take our mission seriously while never losing sight of the people behind the work.
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