Datacor
Senior Lead Implementation Specialist, TIC Industry SME
Houston, Texas · Senior
Sponsorship not specified$25k-$50kDetected 29 days ago
SQLLLMsProduct StrategyCRMExcelERPLeadershipCommunicationCollaborationProblem SolvingMentoring
About the role
- When TIC project demand allows, you will operate as a full-cycle Implementation Specialist across our broader client portfolio.
- We're interested in hearing your experience, your approach, and how you think through challenges.
Responsibilities
- Lead structured discovery sessions with lab and quality managers, lab analysts and other stakeholders to document current-state workflows, pain points, and system requirements
- Validate test method mappings, instrument configurations, and calculation logic against real lab outputs
- Develop client super users and a client center of excellence
- Build and maintain the global lab rollout playbook each implementation should be faster and cleaner than the last
- Lead full-cycle LIMS/QC as primary client-facing project resource
- Partner with lab, operations, IT, and compliance stakeholders to gather requirements and configure workflows
- Serve as the primary implementation lead and refinery lab SME during customer deployments
- LIMS Configuration & Workflow Design:
- Configure LIMS workflows to support sample tracking, QC testing and results validation, instrument data capture product release and compliance requirements
- Support instrument integration across GC/LC, titrators, AA/ICP, distillation, and other common analyzers
Requirements
- 5+ years inside TIC, contract laboratory operations a wide range of hands-on experiences required
- Familiarity with TIC ERP/LIMS platforms
- Demonstrated knowledge of ASTM-aligned lab testing, instrument maintenance and calibration, and quality and compliance systems
- Hands-on experience with LIMS, ERP, or lab automation systems as power user, administrator, or implementation lead
- Experience navigating complex, multi-stakeholder environments with competing priorities
- This role blends deep TIC industry credibility, LIMS implementation expertise, workflow analysis, and customer-facing leadership.
Nice to have
- Multi-site or global lab program exposure
- Experience as a Laboratory Manager or Supervisor, including cross-functional collaboration, scheduling, and performance coaching
- Working knowledge of SQL, Excel data handling, or basic IT/lab systems administration
- Experience in a client-facing advisory or consulting capacity
- Involvement in laboratory technology evaluation, selection, and rollout initiatives
- Why Join Datacor Lab Solutions Group:
- Work on the large-scale, dynamic enterprise TIC rollout - 100+ global labs
- Join a team that understands lab reality many of us have lived it
Skills
- Coach labs through rollout readiness, process changes, and system adoption
- Produce documentation, SOPs, job aids, and knowledge transfer materials
Compensation
- Competitive compensation, benefits, remote flexibility, and meaningful customer-facing work
Benefits
- Competitive compensation, benefits, remote flexibility, and meaningful customer-facing work
Company info
- Datacor is the leading provider of software solutions, including ERP, CRM, Asset Tracking, Simulation and Formulation, to the process manufacturing space. We are on a mission to better equip the industry with software solutions and move it forward by building thoughtful, intuitive products that solve our customers' most difficult problems.
- We are passionate about serving our customers and helping them use data as a competitive advantage. Our customers make products that extend and sustain lives by sanitizing, fertilizing, beautifying, cleaning, and recycling the world we live in. We at Datacor help our customers make those products you use every day more safely, cost effectively and more efficiently through our technology platforms and applications.
- About Datacor Lab Solutions Group:
- Datacor's Lab Solutions Group delivers mission-critical LIMS and QC software to leading testing organizations, oil refineries, and chemical manufacturers globally. Our Bliss platform supports product quality, EPA adherence, and operational efficiency across complex multi-site lab environments.
- Datacor is the leading provider of software solutions, including ERP, CRM, Asset Tracking, Simulation and Formulation, to the process manufacturing space.
- We are on a mission to better equip the industry with software solutions and move it forward by building thoughtful, intuitive products that solve our customers' most difficult problems.
- We are passionate about serving our customers and helping them use data as a competitive advantage.
- Our customers make products that extend and sustain lives by sanitizing, fertilizing, beautifying, cleaning, and recycling the world we live in.
- We at Datacor help our customers make those products you use every day more safely, cost effectively and more efficiently through our technology platforms and applications.
- Datacor's Lab Solutions Group delivers mission-critical LIMS and QC software to leading testing organizations, oil refineries, and chemical manufacturers globally.
- Our Bliss platform supports product quality, EPA adherence, and operational efficiency across complex multi-site lab environments.
- We are expanding our enterprise capability and growing our global client base.
- We're looking for someone who has worked inside TIC operations and can translate that experience into sales support and implementation success.
- Role Summary:
Equal opportunity
- Datacor is an Equal Opportunity Employer and does not discriminate on the basis or race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic.
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