NiSource
New Business Specialist
Columbus OH - Arena District, USA · Mid
Work authorization required$62k-$87kDetected 64 days ago
OnboardingCustomer SupportCommunicationProblem Solving
About the role
- This role is responsible for answering the company's toll‑free New Business line and responding to customer inquiries related to new service opportunities.
- The Specialist secures customer commitment to utilize natural gas solutions over alternative fuels by providing expert guidance throughout the customer onboarding process.
- The New Business Specialist is highly detail‑oriented and capable of managing multiple priorities, adapting quickly to changing business needs, and maintaining accuracy in a fast‑paced environment.
Requirements
- Basic knowledge of energy products, services, end-use applications
- Ability to work collaboratively to accomplish business goals.
- Ability to meet pressured deadlines within time constraints.
- Travel may be required.
Nice to have
- utilizes effective techniques for planning and tracking.
- Assesses customer requirements and expectations to recommend specific products and solutions.
- Encourages conversion from alternate fuels to natural gas.
- Analyzes project parameters and determines factors and recommendations for contract preparation.
- Provides an exceptional level of customer service in-person, via telephone, and electronic communication.
- Provides solutions that effectively meet the needs of the customer and Company while complying with all applicable standards.
- Assists in the restoration efforts of customer power outages.
- Other duties as assigned.
Compensation
- Calculates commercial hourly demand and annual fuel utilization.
Equal opportunity
- NiSource is committed to providing equal employment opportunities in each of its companies to all employees and applicants for employment without regard to race, color, religion, national origin or ancestry, veteran status, disability, gender, age, marital status, sexual orientation, gender identity, sex (including pregnancy, lactation, childbirth or related medical conditions), genetic information, citizenship status, or any protected group status as defined by law.
- Each employee is expected to abide by this principle.
- By applying, you may be considered for other job opportunities.
- ADA Accommodations
Visa & Work Authorization
- Authorized to work in the United States without requiring sponsorship.
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This listing is sourced directly from NiSource's careers page and normalized into a canonical job model.