Procare Solutions
Implementation Manager
Denver, CO; Atlanta, GA
Sponsorship not specified$60k-$70kDetected 13 days ago
HRISOnboardingCustomer SuccessCustomer SupportCommunicationProblem SolvingTime ManagementOrganizational SkillsMicrosoft Office
About the role
- About Procare For over 30 years, Procare Solutions has been dedicated to empowering early childhood educators by providing products and services that enable them to focus on the care, safety and education of children.
- A Little About the Role The Implementation Manager is responsible for new customer onboarding and engagement related to the implementation of Procare's software.
- Procare operates in a hybrid working model based on business needs.
Responsibilities
- Work interdepartmentally to facilitate customer implementation and or support needs to remove barriers to software utilization
- Share customer feedback around feature/product enhancements that would meet needs and/or drive increased processing volume
- Drive individual and team metrics to maximize customer adoption
Requirements
- Occasional travel may be required for this position
- Our ideal candidate will have:
- Candidates must be willing and able to work in office a minimum of 3 days per week.
Nice to have
- 3+ years' professional relevant experience, financial services or fintech, or in the
- Relevant certifications will be considered also
- Knowledge of Payment Operations industry, products, and services
- Strong focus on customer success
- Ability to train, coach, and influence customer use of software
- Excellent verbal and written communication skills
- Excellent organizational skills, attention to detail, and time management
- Strong analytical and problem-solving skills
Compensation
- $60,000 - $70,000/year DOE
Benefits
- Excellent comprehensive benefits packages including: medical, dental, & vision plans
- Drive adoption of key features and benefits to ensure customer retention
- Bachelor's degree or combination of education and relevant experience
- For over 30 years, Procare Solutions has been dedicated to empowering early childhood educators by providing products and services that enable them to focus on the care, safety and education of children.
Company info
- Company paid Short and Long-Term disability and Life Insurance
- Regular company provided meals
- Timely engagement with customers to schedule and complete onboarding of Procare's software.
- Experience assisting new customers with implementation of software
- Energy, passion, and imagination. You will be challenged and will also have an opportunity to make a difference for children, families and early childhood educators.
- Over 40,000 satisfied customers have chosen Procare Solutions as their trusted partner in providing exceptional care for young minds.
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This listing is sourced directly from Procare Solutions's careers page and normalized into a canonical job model.