Amli
Community Experience Manager
Atlanta, GA
Sponsorship not specifiedDetected 13 days ago
Customer SupportCommunicationProblem SolvingMicrosoft Office
About the role
- About AMLI Residential AMLI Residential is a nationally recognized leader in the development, ownership, and management of luxury apartment communities.
- We celebrate diversity and are committed to creating an inclusive environment for all employees.
- The Company may utilize artificial intelligence, as permitted by law, in its recruitment, hiring, promotion, discipline, discharge, or other employment-related activities.
Responsibilities
- Lead resident experience and retention initiatives at AMLI Arts Center and AMLI Westside.
- Partner with Community Managers to develop, implement, and maintain effective resident retention programs.
- Help create a seamless and memorable move-in experience that reinforces residents' decision to make AMLI their home.
- Support companywide resident experience initiatives, including technology and service enhancements that improve the customer journey.
- Property & Operational Support
- Perform routine property walks and inspections to identify resident concerns and opportunities for improvement.
- Maintain awareness of competitive communities, including pricing, resident programming, amenities, and market trends.
Requirements
- Experience organizing events, resident programs, or community engagement initiatives is highly desirable.
- Proficiency with Microsoft Office, Outlook, social media platforms, and property management technology systems.
- Ability to analyze information, exercise sound judgment, and make decisions in a fast-paced environment.
- Must be available to work Saturdays as business needs require.
Nice to have
- High school diploma or GED required, Associate's or Bachelor's degree is a plus.
- Two or more years of multifamily leasing, resident services, hospitality, customer experience, or property management experience preferred.
Compensation
- We are committed to providing competitive compensation, outstanding benefits, and meaningful opportunities for growth.
Benefits
- Medical, Dental & Vision Insurance
- Paid Time Off & Company Holidays
- Tuition Reimbursement
- We are committed to providing competitive compensation, outstanding benefits, and meaningful opportunities for growth.
- Benefits Include:
Company info
- At AMLI, we believe exceptional resident experiences start with exceptional employees.
This listing is sourced directly from Amli's careers page and normalized into a canonical job model.