Modernize Home Services

Senior Account Manager

United States · Senior

Sponsorship not specifiedDetected 40 days ago

Data VisualizationSalesforceSalesAccount ManagementLead GenerationExcelLeadershipCommunicationAdaptabilityOrganizational Skills

About the role

Teammates who enjoy using technology to solve problems will thrive in our dynamic startup environment.
We have an open floor plan that encourages the entire team to participate in critical discussions and allows everyone to be a vital contributing factor.
You'll enjoy our hip, newly renovated office in the heart of downtown with a view of the capital and the downtown skyline.

Responsibilities

Own revenue performance across assigned accounts and branches, driving increased financing adoption, close rates, and overall revenue growth through proactive branch-level engagement and performance management.
Understand clients' objectives, approaches, results, and challenges to create strategic account plans that drive satisfaction, retention, and lifetime value.
Engage directly with decision-makers-from office managers to C-level executives and owner-operators-to present financing solutions that drive adoption and long-term value.
Analyze data and client feedback to identify risk factors and optimize performance.
Prepare and deliver ongoing account performance reports.
Uphold our core values and collaborate positively across departments.
Our foundation is based on 20 years as a driving force as Home Improvement Leads in online lead generation - connecting homeowners with high-quality contractors - in the $500 billion annually grossing home improvement market.
Your primary focus will be helping contractors successfully implement and adopt 360 Finance solutions to increase close rates and drive revenue.
As the primary point of contact for a portfolio of 60+ active customers and branch locations, you'll collaborate closely with internal teams-including lender operations, sales, product, and engineering-to ensure high standards of service, smooth onboarding, and measurable performance outcomes.
You will also support new customer accounts as they are signed by the sales team, ensuring a seamless transition into long-term success.

Requirements

4+ years of total account management experience, including:
Willingness and ability to travel extensively (up to 40% of the time), including overnight and multi-day trips
Excellent communication skills with the ability to influence and present to large groups, executive-level stakeholders, and train sales representatives on how to use the 360 Finance platform.

Nice to have

enterprise experience is a plus.
Experience in Home Service financial services, lending, or point-of-sale financing is strongly preferred.
Previous team leader experience is strongly preferred.
familiarity with BI tools like Tableau is a plus.
Bachelor's degree preferred or equivalent experience.
2+ years of account management experience in home improvement sales, lending, or financing experience with proven success in upselling and cross-selling
Proficiency in Salesforce and intermediate to strong Excel skills

Compensation

You'll be responsible for strategically upselling, consulting, and nurturing partnerships with decision-makers at home services companies generating $5M-$400M in annual revenue.

Benefits

Monitor account health, identify risk factors, and proactively drive product satisfaction and usage.
We partner with leading lenders to offer fast, flexible financing solutions, empowering contractors to offer smarter payment options at the kitchen table.

Apply directly at Modernize Home Services →Create a free account for alerts like this View Modernize Home Services immigration profile

This listing is sourced directly from Modernize Home Services's careers page and normalized into a canonical job model.