Lucid Motors

Lucid Motors

Studio Associate

Houston, TX

Sponsorship not specifiedDetected 2 days ago
SalesforceCRMPipeline ManagementCommunication

About the role

  • Be a critical Lucid Ambassador; the first point of engagement guests will have with Lucid
  • Welcome guests in an engaging, courteous and sincere manner
  • Needs Assessment: Effectively gauge customer needs through personalized interactions and insightful questioning.

Responsibilities

  • Conduct test drives and articulate desired points of interest ensuring an exceptional experience while driving Lucid vehicles.
  • Pipeline Management: Maintain and build a robust customer pipeline through disciplined practices.
  • CRM: Utilize Salesforce as CRM tool to track and manage customer interactions with consistent and timely engagement
  • Gauge guests' requirements and interests to deliver a personalized and relevant interaction
  • Manage and overcome customer challenges in a cordial and calm manner
  • Support local marketing initiatives and events to build brand awareness
  • Maintain a continuing desire to learn and develop to progress your career with Lucid Motors

Requirements

  • Drivers under 21 must have maintained a Driver's License for a minimum of 3 years and successfully complete Lucid Training upon hire
  • By refusing to settle, you can help redefine what's possible and shape the future of mobility.
  • You are a motivated and engaging quick learner with a desire to provide memorable and enjoyable customer experiences.
  • To be successful in this role you should be an incredible communicator and conversationist with the ability to recognize subtle social cues.
  • You will be eager to support the studio team with ad hoc tasks where required and consistently act as a brand promotor and facilitate the customer journey.
  • Ability to deliver outstanding customer experiences in a fast paced and dynamic environment.
  • Familiarity with CRM tools a plus
  • Flexible availability including extended holiday mall hours, holidays and weekends
  • Valid driver's license with no suspensions within the past year. Drivers under 21 must have maintained a Driver's License for a minimum of 3 years and successfully complete Lucid Training upon hire

Nice to have

  • Ensure all studio assets are presentable and consistent with the Lucid brand image
  • Keep a keen eye on any pain points or bottlenecks observed during daily studio operations, think creatively and offer improvement suggestions
  • Remain available for ad-hoc activities to improve studio operations and customer experiences
  • Assist with daily operations as needed
  • Completed, or working towards, Bachelor's degree or equivalent is preferred.
  • Exceptional people skills including strong oral and written communication, empathy and active listening ability.
  • Conscientious, responsible and reliable.
  • Curiosity and passion about electric vehicles and the premium vehicle market and competitive landscape

Compensation

  • Eligible employees may also participate in Lucid's equity program and/or a discretionary annual cash incentive program.
  • Incentive and equity awards, if applicable, are determined based on individual performance, role scope, market considerations, and overall company results, in accordance with the terms of the applicable plans.

Benefits

  • Lucid offers a comprehensive and competitive benefits package including medical, dental, and vision insurance; life and disability coverage; paid time off; paid holidays; and a 401(k) retirement plan.
  • Eligible employees may also participate in Lucid's equity program and/or a discretionary annual cash incentive program.
  • Incentive and equity awards, if applicable, are determined based on individual performance, role scope, market considerations, and overall company results, in accordance with the terms of the applicable plans.

Equal opportunity

  • At Lucid, we believe diversity strengthens everything we build. Lucid Motors is proud to be an equal opportunity employer and is committed to providing an inclusive workplace for all. We consider all qualified applicants without regard to race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity or expression, marital status, or any other characteristic protected by applicable state or federal laws and regulations.
  • Accessibility: Lucid Motors is committed to providing reasonable accommodations for qualified individuals with disabilities. If you need any accommodation to participate in the application process, please contact us at TA-Operations lucidmotors.com. This email address is designated solely for accommodation requests and is not monitored for job applications or resume submissions. To be considered for employment, all applications must be submitted through the Lucid Motors Careers website.
  • To all recruitment agencies: Lucid Motors does not accept agency resumes. Please do not forward resumes to Lucid Motors. Lucid Motors is not responsible for any fees related to unsolicited resumes.
  • At Lucid, we believe diversity strengthens everything we build.
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This listing is sourced directly from Lucid Motors's careers page and normalized into a canonical job model.