American Century Investments®

American Century Investments®

Client Services Representative (January 2027 Class)

Kansas City, Missouri

No sponsorshipDetected 26 days ago
ResearchCommunicationProblem SolvingAdaptability

About the role

  • Our expertise spans global equities and fixed income, multi-asset strategies, ETFs and private investments.
  • Privately controlled and independent, we focus solely on investment management.
  • But there's an unexpected side to us, too.

Responsibilities

  • Support a team environment by successfully collaborating with internal clients and business partners.

Requirements

  • Employees are required to be in the office on a scheduled frequency.
  • Overtime: Employees may be required to work overtime.
  • The above statements are not intended to be a complete list of all responsibilities, duties, and skills required.
  • To The Team (Required)
  • Employees may be required to work overtime.
  • Associates degree or some college preferred (or any equivalent combination of education and work experience).
  • Additional Requirements:
  • Employees are required to be in the office on a scheduled frequency. Adherence to this schedule is essential to fulfilling the expectations of the role. Upon successful completion of the initial training period and showing proficiency, employees can look forward to a hybrid work schedule of 3 days in-office and 2 days from home (subject to change based on business needs).
  • Overtime: Employees may be required to work overtime. This includes after normal shift end times as necessary to meet business demands.
  • Communication: Employees should maintain open and effective communication with their manager and/or team lead regarding their availability and any potential scheduling conflicts.

Nice to have

  • Previous client service experience.
  • Proven ability to multi-task and research answers to problems.
  • Proficiency using multiple computer applications/programs simultaneously.
  • Ability to successfully complete pre-employment testing.

Skills

  • Utilize problem-solving and research skills, along with online resources, to demonstrate self-sufficiency.

Compensation

  • 401k with 5% company match plus annual performance-based discretionary contribution

Benefits

  • Competitive compensation package with bonus plan
  • Generous PTO and competitive benefits
  • Tuition reimbursement, formal mentorship program, live and online learning
  • Learn more about our benefits and perks.

Company info

  • American Century Investments® is a leading global asset manager with over 65 years of experience helping a broad base of clients achieve their financial goals. Our expertise spans global equities and fixed income, multi-asset strategies, ETFs and private investments.
  • Privately controlled and independent, we focus solely on investment management. But there's an unexpected side to us, too. We direct 40% of our dividends every year-over $2 billion since 2000-to the Stowers Institute for Medical Research. Our ongoing financial support drives the Institute's breakthrough work and mission of defeating life-threatening diseases like cancer and Alzheimer's. So the better we do for our clients, the more we can do for everyone.
  • All who work here around the globe are inspired every day by the unique difference our hard work can make in so many lives. It shows in the curiosity we bring to every initiative, the deep relationships we build with our clients and the way we treat each other in the hallway. If you're excited to learn more about us, we can't wait to learn more about you.
  • Role Summary
  • We are seeking a diverse group of professionals to join our team in our Client Services Representative training program.
  • Are you a client-focused individual looking for challenging work in a team setting?
  • American Century Investments® is a leading global asset manager with over 65 years of experience helping a broad base of clients achieve their financial goals.
  • We direct 40% of our dividends every year-over $2 billion since 2000-to the Stowers Institute for Medical Research.
  • Our ongoing financial support drives the Institute's breakthrough work and mission of defeating life-threatening diseases like cancer and Alzheimer's.
  • So the better we do for our clients, the more we can do for everyone.
  • All who work here around the globe are inspired every day by the unique difference our hard work can make in so many lives.

Equal opportunity

  • As such, American Century strives to provide a reasonable accommodation to any qualified individual under the ADA to perform essential job functions.
  • If you require reasonable accommodation for any aspect of the recruitment process, please send a request to HR-Talent_Acquisition@americancentury.com.
  • All requests for accommodation will be addressed as confidentially as practicable.

Visa & Work Authorization

  • This position is not eligible for visa sponsorship.
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This listing is sourced directly from American Century Investments®'s careers page and normalized into a canonical job model.