N8N

N8N

Customer Success Manager - Guided US Central

Texas

Sponsorship not specifiedDetected 7 days ago
GitAI OrchestrationSAPValuationCustomer SuccessCadenceLeadershipCommunicationCollaborationMentoring

About the role

  • We give technical teams the freedom of code with the speed of no-code, so they can automate faster, smarter, and without limits.
  • If you're applying, try n8n out - whether you're technical or not - and share a screenshot of your first workflow with us.

Responsibilities

  • Lead customer kickoffs and success planning, aligning stakeholders on goals, timelines, responsibilities, and measurable outcomes
  • Drive onboarding and enablement across technical and business audiences, accelerating time-to-value and unblocking implementation challenges
  • Quantify and communicate business value throughout the customer lifecycle, building ROI narratives tied to adoption, efficiency gains, and business impact
  • Identify and progress expansion opportunities (upsell/cross-sell), partnering with Account Executives on account strategies that drive customer growth
  • Partner closely with Support, Solutions Engineering, and Product teams to resolve blockers quickly and deliver a seamless customer experience
  • A passionate team ๐Ÿคฉ - We love our product, and we prove it with regular hackathons where we see who can build the coolest thing with it!
  • Giving back ๐Ÿค - We're big fans of open source, and you'll get $100 per month to support projects you care about.

Requirements

  • You can engage credibly with IT and engineering stakeholders across topics like APIs, integrations, authentication, environments, and automation architecture - and know when to escalate.
  • You've supported renewals and expansion opportunities (upsell/cross-sell), with a track record of driving retention and growth outcomes.
  • Degree or equivalent experience in a technical field such as Computer Science, Engineering, or similar.
  • Experience with workflow automation, integration, or iPaaS platforms will help you ramp quickly.

Skills

  • The easiest place to start is here: app.n8n.cloud/register http://app.n8n.cloud/register.

Compensation

  • Career growth ๐Ÿ“ˆ - We hire rising stars who grow with us! You'll get โ‚ฌ1K (or equivalent) per year to spend on courses, books, events, or coaching to level up your skills.

Benefits

  • Ownership ๐Ÿ’ช - Our core value is to "empower others," and we mean it-you'll get a slice of n8n with equity.
  • Europe: 30 days of vacation, plus public holidays wherever you are.
  • US: 20 vacation days, 8 sick days, plus public holidays wherever you are.
  • Health & wellness ๐Ÿฉบ -
  • Europe: We provide benefits according to local country norms.*
  • US: Multiple low-premium, low-deductible medical plans with coverage for individuals and families-plus a no-cost premium HDHP option with a pre-seeded HSA-along with dental and vision coverage.
  • Europe: We provide pension contributions according to local country norms.*
  • US: 401(k) retirement plan with a 4% employer match.

Company info

  • Own a portfolio of n8n enterprise customers, acting as the primary post-sales partner across onboarding, adoption, and renewal
  • Competitive compensation ๐Ÿ’ธ - We offer fair and attractive pay.

Visa & Work Authorization

  • We can sponsor visas to Germany; for any other country, you need to have existing right to work

This listing is sourced directly from N8N's careers page and normalized into a canonical job model.