N8N
Customer Success Manager - Guided US Central
Texas
Sponsorship not specifiedDetected 7 days ago
GitAI OrchestrationSAPValuationCustomer SuccessCadenceLeadershipCommunicationCollaborationMentoring
About the role
- We give technical teams the freedom of code with the speed of no-code, so they can automate faster, smarter, and without limits.
- If you're applying, try n8n out - whether you're technical or not - and share a screenshot of your first workflow with us.
Responsibilities
- Lead customer kickoffs and success planning, aligning stakeholders on goals, timelines, responsibilities, and measurable outcomes
- Drive onboarding and enablement across technical and business audiences, accelerating time-to-value and unblocking implementation challenges
- Quantify and communicate business value throughout the customer lifecycle, building ROI narratives tied to adoption, efficiency gains, and business impact
- Identify and progress expansion opportunities (upsell/cross-sell), partnering with Account Executives on account strategies that drive customer growth
- Partner closely with Support, Solutions Engineering, and Product teams to resolve blockers quickly and deliver a seamless customer experience
- A passionate team ๐คฉ - We love our product, and we prove it with regular hackathons where we see who can build the coolest thing with it!
- Giving back ๐ค - We're big fans of open source, and you'll get $100 per month to support projects you care about.
Requirements
- You can engage credibly with IT and engineering stakeholders across topics like APIs, integrations, authentication, environments, and automation architecture - and know when to escalate.
- You've supported renewals and expansion opportunities (upsell/cross-sell), with a track record of driving retention and growth outcomes.
- Degree or equivalent experience in a technical field such as Computer Science, Engineering, or similar.
- Experience with workflow automation, integration, or iPaaS platforms will help you ramp quickly.
Skills
- The easiest place to start is here: app.n8n.cloud/register http://app.n8n.cloud/register.
Compensation
- Career growth ๐ - We hire rising stars who grow with us! You'll get โฌ1K (or equivalent) per year to spend on courses, books, events, or coaching to level up your skills.
Benefits
- Ownership ๐ช - Our core value is to "empower others," and we mean it-you'll get a slice of n8n with equity.
- Europe: 30 days of vacation, plus public holidays wherever you are.
- US: 20 vacation days, 8 sick days, plus public holidays wherever you are.
- Health & wellness ๐ฉบ -
- Europe: We provide benefits according to local country norms.*
- US: Multiple low-premium, low-deductible medical plans with coverage for individuals and families-plus a no-cost premium HDHP option with a pre-seeded HSA-along with dental and vision coverage.
- Europe: We provide pension contributions according to local country norms.*
- US: 401(k) retirement plan with a 4% employer match.
Company info
- Own a portfolio of n8n enterprise customers, acting as the primary post-sales partner across onboarding, adoption, and renewal
- Competitive compensation ๐ธ - We offer fair and attractive pay.
Visa & Work Authorization
- We can sponsor visas to Germany; for any other country, you need to have existing right to work
This listing is sourced directly from N8N's careers page and normalized into a canonical job model.