AfterShip
Solutions Engineer
Toronto · Exec
Sponsorship not specifiedDetected 1 day ago
SalesCustomer SuccessCustomer SupportShopify
About the role
- AfterShip integrates seamlessly with eCommerce platforms including Shopify and TikTok Shop, and connects with more than 1,200 carriers worldwide.
- Today, over 20,000 businesses-including Samsung, Gymshark, Mejuri, Dr.
- Built for a global market from day one, AfterShip operates with an engineering-driven, internationally distributed team.
Responsibilities
- Deliver high-impact demos: Run structured, outcome-driven demos that clearly communicate business value (not feature walkthroughs)
- Partner cross-functionally: Work with Product and PMM to align on releases and share structured field feedback
- Improve how we sell: Proactively identify gaps in demos, messaging, and sales execution and drive improvements
- Clear, structured communicator who builds trust quickly with both technical and non-technical audiences
- Collaborative partner to Sales, Product, and PMM who brings insights from the field
- As we evolve our go-to-market strategy to focus on our Ideal Customer Profile (ICP), the Solutions Engineering role has shifted from a passive support function to a central driver of revenue.
- You will be expected to align with North American business hours to support Mid-Market and Enterprise deals across these time zones.
- Please let us know if you require any support, and we'll work with you to meet your needs.
- Our hiring process uses AI to help with initial resume screening and to support interview note-taking.
Requirements
- 2+ years of experience as a Solutions Engineer / Sales Engineer in B2B SaaS
- Strong technical foundation (APIs, integrations, SaaS workflows) with the ability to ramp quickly into complex products
- Thrive & Grow: There's no ceiling to what you can achieve or learn here.
Compensation
- CAD $156,000 OTE - $175,000 OTE
- Salary range for this role: CAD $156,000 OTE - $175,000 OTE
Benefits
- Healthcare coverage offered from day 1
- Retirement plans including company match
- Annual learning & wellness benefit
- Monthly book perk
- Remote-first/hybrid-flexible work setups
- In-office lunch and commuter benefits for those located in our hub locations
Company info
- AfterShip, a Great Place to Work Certified company, is transforming the global eCommerce landscape. Founded in 2012, AfterShip is a post-purchase SaaS company on a mission to build the world's leading automation platform for ecommerce merchants.
- AfterShip unifies shipping & labels, order tracking, AI predictive delivery, and returns management into one system-giving merchants a single place to manage and automate everything that happens after checkout. By centralizing these workflows, AfterShip enables merchants to reduce customer support inquiries, deliver a more reliable and engaging customer experiences, and unlock incremental revenue at every post-purchase touchpoint.
- AfterShip integrates seamlessly with eCommerce platforms including Shopify and TikTok Shop, and connects with more than 1,200 carriers worldwide. Today, over 20,000 businesses-including Samsung, Gymshark, Mejuri, Dr. Squatch and Alo Yoga-rely on AfterShip to turn every post-purchase moment into an opportunity to build trust, reduce costs, and drive repeat purchases.
- Built for a global market from day one, AfterShip operates with an engineering-driven, internationally distributed team. The company employs more than 450 people across 8 offices, spanning North America, Europe, and Asia, and representing over 20 cities worldwide.
- AfterShip, a Great Place to Work Certified company, is transforming the global eCommerce landscape.
- Founded in 2012, AfterShip is a post-purchase SaaS company on a mission to build the world's leading automation platform for ecommerce merchants.
- AfterShip unifies shipping & labels, order tracking, AI predictive delivery, and returns management into one system-giving merchants a single place to manage and automate everything that happens after checkout.
- By centralizing these workflows, AfterShip enables merchants to reduce customer support inquiries, deliver a more reliable and engaging customer experiences, and unlock incremental revenue at every post-purchase touchpoint.
- Squatch and Alo Yoga-rely on AfterShip to turn every post-purchase moment into an opportunity to build trust, reduce costs, and drive repeat purchases.
- The company employs more than 450 people across 8 offices, spanning North America, Europe, and Asia, and representing over 20 cities worldwide.
- Your Mission:
Equal opportunity
- We are an equal opportunity employer and provide accommodations upon request throughout the recruitment process, in accordance with local legislation.
- equal opportunity employer and provide accommodations upon request throughout the recruitment process, in accordance with local legislation.
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This listing is sourced directly from AfterShip's careers page and normalized into a canonical job model.