Metro Vein Centers
Patient Service Representative
Merrick, NY · Full-time
Sponsorship not specifiedDetected 19 hours ago
Customer SupportEHR/EMRCommunication
About the role
- Metro Vein Centers is a rapidly growing healthcare practice specializing in state-of-the-art vein treatments.
- This is not a traditional receptionist role.
- Our PSRs are critical to the patient experience and clinic flow-supporting patient check-in and check-out, medical scheduling, insurance verification, payment collection, and front-office coordination throughout the day.
Responsibilities
- Support clinic flow and communication between providers, patients, and clinical teams
- Maintain a clean, organized, and welcoming front desk environment
Requirements
- Collect copays, coinsurance, balances, and required patient documentation
- Maintain accurate patient records and scan required documentation into the EMR
- High school diploma or equivalent required
- 2+ years of customer service experience required
Nice to have
- Bilingual English/Spanish skills are strongly preferred
- Experience with insurance verification, EMR scheduling, payment collection, or patient registration preferred
Compensation
- Competitive base compensation based on experience
Benefits
- to Support Your Wellbeing & Lifestyle
- Medical Front Desk
- Healthcare Scheduling
- Medical Reception
- Dental Offices
- Specialty Medical Practices
- Medical Call Centers
- Medical, Dental, and Vision Insurance
- Paid Time Off (PTO) + Paid Company Holidays
- Company-Paid Life Insurance
- Short-Term Disability Insurance
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This listing is sourced directly from Metro Vein Centers's careers page and normalized into a canonical job model.