Five Star Solutions

Patient Billing Representative

New Orleans, Louisiana

Sponsorship not specifiedDetected 6 days ago

ComplianceCustomer SupportHIPAAEHR/EMRResearchCommunicationProblem Solving

About the role

Essential Functions These functions emphasize patient advocacy, analytical billing expertise, regulatory awareness, and high-quality service delivery.

Ability to clearly explain complex billing information in patient-friendly language.
Comfort working across multiple systems and tools simultaneously.
The above statements are intended to describe the general nature and level of work and are not intended to be an exhaustive list of all responsibilities, duties, and skills required of the job
These functions emphasize patient advocacy, analytical billing expertise, regulatory awareness, and high-quality service delivery.
Healthcare billing, insurance, or claims experience strongly preferred.
High school diploma or GED required; additional billing or healthcare education a plus.
Ability to work independently in a remote or virtual environment.
Create, update, and maintain payment plans following established guidelines.
Add or update insurance data within the EMR and resubmit pending or corrected claims.

Customer service or call center experience required.
Payment processing or financial transaction experience preferred.
High school diploma or GED required
Technical proficiency with EMR systems and standard computer applications.
Must be able to speak, read, write, and understand English.
Background check required in accordance with applicable laws.
Accurately process patient payments via phone in accordance with Privia financial responsibility policies.
Ensure transaction accuracy, proper documentation, and data integrity.

This listing is sourced directly from Five Star Solutions's careers page and normalized into a canonical job model.