Phila Communications
On Call Front Desk Agent
Four Seasons Philadelphia Arch Street
No sponsorshipDetected 2 days ago
Customer SupportCommunication
About the role
- Four Seasons Hotel Philadelphia is seeking a On Call Front Desk Agent to join our Front Office team.
- You will serve as a key point of contact throughout each guest's stay, responding to requests, anticipating needs, and providing personalized service that reflects Four Seasons' renowned hospitality standards.
- This position reports to the Front Desk Manager.
Responsibilities
- Deliver personalized service by anticipating guest needs and recognizing guest preferences.
- Maintain accurate guest records and process reservations, room assignments, and payments.
- Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart.
- We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
- Don't miss this opportunity to be part of our award-winning team, while developing your career with the world's leading luxury hotel company!
Requirements
- At least one year of experience in a luxury hotel, hospitality, or guest service environment.
- Ability to remain professional and composed in a fast-paced environment.
- Candidates must have valid work authorization for the U.S.
- Excellent interpersonal, communication, and relationship-building skills.
- Strong customer service orientation with a passion for creating memorable guest experiences.
- Guest-centric mindset with an understanding of the importance of personalized service.
- Current work authorization in the United States.
Benefits
- Competitive wages and comprehensive benefits package
- Medical, Dental, and Vision coverage
- City Fitness membership
Company info
- We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return.
- At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves.
Equal opportunity
- Four Seasons Hotel Philadelphia is committed to diversity and inclusion in the workplace.
- Equal Opportunity, Affirmative Action employer.
Visa & Work Authorization
- Current work authorization in the United States.
Apply directly at Phila Communications →Create a free account for alerts like thisView Phila Communications immigration profile
This listing is sourced directly from Phila Communications's careers page and normalized into a canonical job model.