Sunayu
User Support Specialist - TS/SCI
Bethesda, Maryland · Staff+
No sponsorshipDetected 45 days ago
TypeScriptElasticsearchData AnalysisData VisualizationJiraConfluenceExcelPostmanGISLeadershipCommunicationCollaborationMicrosoft OfficeSharePoint
About the role
- Identify and pursue opportunities to increase user adoption of the POSTMAN software and relevant data.
- Collect and analyze metrics to refine user engagements and improve data discovery.
- To be self-motivated, creative, and organized.
Responsibilities
- The ability to perform well in a dynamic, fast-paced environment.
- To enjoy and excel at solving complex problems to support real-world National Security missions.
- The ability to exercise good professional judgement that results in building relationships and negating or resolving problems.
Requirements
- Provide subject matter expertise of platform use and discovery tradecraft, through in-person and virtual customer outreach and engagement.
- Experience providing technical training for IC tools or technologies.
- Experience using Elasticsearch/Kibana or data visualization software (Tableau, ArcGIS, Analyst Notebook).
- Experience engaging with Senior Executive Service civilians and equivalent Military ranks.
- Experience working Russia, China, Iran, and North Korea issues.
- High proficiency with Microsoft Office products, Sharepoint, Atlassian Products (Jira and confluence)
Compensation
- We support and encourage our team members to continue their professional growth by providing company-reimbursed training and continuing education of up to $5,000 per year.
- Salary range considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/ training, key skills, as well as market and business considerations when extending an offer.
Benefits
- 3 Medical Plan Options
- Dental and Vision
- Short-Term & Long-Term Disability
- Training and Educational Assistance
- Paid Time Off (PTO)
- 401k plan with up to a 6% match (100% immediate vesting)
Company info
- Sunayu, LLC serves as a premier technology partner to the Defense and Intelligence communities, delivering mission-critical engineering solutions across the nation.
- Our operations are anchored in a commitment to trust, accountability, and ethical transparency, ensuring the high-performance outcomes necessary to protect our country's most vital interests.
- Our strength lies in our community: Our team prioritizes collaboration, professional growth, and encourages open communication.
- At Sunayu, we don't just secure the mission-we grow together.
- Career Development
- We support and encourage our team members to continue their professional growth by providing company-reimbursed training and continuing education of up to $5,000 per year.
- We also participate in many industry conferences and events where we share our expertise and experiences.
- Salary range considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/ training, key skills, as well as market and business considerations when extending an offer.
- To enjoy working directly with teammates and customers to understand requirements to develop and implement solutions.
Equal opportunity
- Sunayu, LLC is an Equal Opportunity/Affirmative Action Employer.
- All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran status, disability status, marital status, genetic information, medical condition, or any other characteristic protected by law.
- Equal Opportunity Employer
- Equal Opportunity/Affirmative Action Employer.
This listing is sourced directly from Sunayu's careers page and normalized into a canonical job model.