Leap Tools

Manager, Customer Success Team (Mid-Market)

Toronto, CAN · Mid

Sponsorship not specified$90k-$110kDetected 9 days ago

SalesforceAccount ManagementCustomer SuccessLeadershipCommunicationProblem SolvingMentoring

About the role

Imagine you want to redesign your home and have been searching for new tiles for your kitchen, or a new rug for your living room.
You definitely want to make sure it will look good in your space.
We enable you to do that through our proprietary cutting-edge technology, presented in an extraordinarily simple and accessible way.

These tools assist with tasks such as resume screening, sourcing prospective candidates, and to support administrative tasks for enhanced operational efficiency.
Our demo, in case you missed it: https://www.roomvo.com/rugdemo4r You should apply to this job even if you don't fit this role perfectly because we can create a new role for you with corresponding compensation.

We're hyper-focused on our achievements and our ability to execute our promises.

Founders and senior leadership are directly involved in our recruitment process, and AI is never used to make the final hiring decision.

We value families, by offering a parental leave program We offer a work-from-home stipend Your birthday (and our company's birthday) is a day off!

At Leap Tools, we are building the world's most advanced solutions for the interior décor industry.
With customers in 80+ countries, our clientele includes Fortune 500 companies such as Home Depot, local retailers such as Alexanian's, and everything in between.
We have been recognized as one of the fastest-growing tech companies by Deloitte for multiple years in a row, and we are looking for ambitious challenge-seekers to fuel our momentum and help us create an iconic global tech company.
About our product Our technology lets you preview products in your own room before you buy them.
Try our rug demo now!
Simply upload a picture of your room using your mobile phone, and slide the rug under your coffee table: https://www.roomvo.com/rugdemo4r About You You have a strong account management and technical background and want to leverage your desire to build relationships.
You are on a mission to build a team of trusted advisor to customers and strive to ensure their success.
You are curious and interested in the details that enable business objectives for those we partner up with.
You want to make a big impact and take ownership of process improvements, as well as working directly with a team to implement them.
We hire humans, not job descriptions.
You should apply even if this role and salary range don't align with your experience.

Leap Tools is an equal opportunity employer committed to fostering an inclusive, equitable, and accessible environment.
If you require any accommodation, please contact us at ta@leaptools.com Take the Leap.

This listing is sourced directly from Leap Tools's careers page and normalized into a canonical job model.