Axonify
Customer Insights Manager
Waterloo, CAN
Sponsorship not specifiedDetected 32 days ago
AccessibilityProduct ManagementProduct StrategyExcelRecruitingCustomer SuccessCadenceResearchLeadershipCommunicationCollaborationPublic Speaking
About the role
- More than 4 million employees across 160+ countries rely on Axonify today.
- We're a team that thinks deeply, moves with intention, and embraces new ideas.
- By running the customer feedback lifecycle and a structured win/loss program, this role surfaces the insights and decision drivers that inform product roadmap, messaging, and competitive strategy.
Responsibilities
- Feel free to use AI to support your thinking - not replace it.
- Email accessibility@axonify.com to let us know how we can support you with reasonable accommodations throughout the candidate journey.
- AI is a tool we use to learn fast, elevate our craft, and focus on the work that truly creates impact.
- We use AI-assisted tools to create a smoother, more organized, and ultimately more human candidate experience.
Skills
- Professional Development Budget to learn new skills and grow your craft.
- That shows up in our hiring process too.
- What AI doesn't do at Axonify is make hiring decisions.
Compensation
- The estimated base salary range for this role in Canada is $ 84,000 CAD - $ 105,000 CAD - $ 126,000 CAD and reflects growth from building capability in the role to fully excelling over time, with most new hires joining near the midpoint.
- Actual salaries may vary within the range, or above or below it, based on factors such as experience, skills, location, and business needs.
Benefits
- Health benefits from day one to support your overall wellbeing.
- Time Off: 4 weeks of vacation, 7 Life Care Days, and a flexible holiday program to choose the religious, spiritual, and cultural holidays that matter most to you.
- Wellbeing Support: Wellness Spending Account to support whatever wellbeing looks like for you.
- Home Workspace Set-Up: Home Office Spending Account so your workspace works for you.
- Family & Future Support: Parental top-up, New Parent Days, and matched retirement savings for a secure future.
- Growth & Learning: Professional Development Budget to learn new skills and grow your craft.
Company info
- Diversity & Accessibility We believe our team's unique experiences, backgrounds, cultures, beliefs, and abilities add richness to our culture and depth to our ideas.
- AI at Axonify We believe AI should help people do their best work, not replace the human judgment, creativity, and connection that make us who we are.
Equal opportunity
- Our commitment to diversity and inclusion creates an environment that supports, empowers, and delivers a sense of belonging for all team members.
Visa & Work Authorization
- Work Location This role is open to candidates who are located in, and authorized to work in, Canada
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This listing is sourced directly from Axonify's careers page and normalized into a canonical job model.