Axonify

Axonify

Customer Insights Manager

Waterloo, CAN

Sponsorship not specifiedDetected 32 days ago
AccessibilityProduct ManagementProduct StrategyExcelRecruitingCustomer SuccessCadenceResearchLeadershipCommunicationCollaborationPublic Speaking

About the role

  • More than 4 million employees across 160+ countries rely on Axonify today.
  • We're a team that thinks deeply, moves with intention, and embraces new ideas.
  • By running the customer feedback lifecycle and a structured win/loss program, this role surfaces the insights and decision drivers that inform product roadmap, messaging, and competitive strategy.

Responsibilities

  • Feel free to use AI to support your thinking - not replace it.
  • Email accessibility@axonify.com to let us know how we can support you with reasonable accommodations throughout the candidate journey.
  • AI is a tool we use to learn fast, elevate our craft, and focus on the work that truly creates impact.
  • We use AI-assisted tools to create a smoother, more organized, and ultimately more human candidate experience.

Skills

  • Professional Development Budget to learn new skills and grow your craft.
  • That shows up in our hiring process too.
  • What AI doesn't do at Axonify is make hiring decisions.

Compensation

  • The estimated base salary range for this role in Canada is $ 84,000 CAD - $ 105,000 CAD - $ 126,000 CAD and reflects growth from building capability in the role to fully excelling over time, with most new hires joining near the midpoint.
  • Actual salaries may vary within the range, or above or below it, based on factors such as experience, skills, location, and business needs.

Benefits

  • Health benefits from day one to support your overall wellbeing.
  • Time Off: 4 weeks of vacation, 7 Life Care Days, and a flexible holiday program to choose the religious, spiritual, and cultural holidays that matter most to you.
  • Wellbeing Support: Wellness Spending Account to support whatever wellbeing looks like for you.
  • Home Workspace Set-Up: Home Office Spending Account so your workspace works for you.
  • Family & Future Support: Parental top-up, New Parent Days, and matched retirement savings for a secure future.
  • Growth & Learning: Professional Development Budget to learn new skills and grow your craft.

Company info

  • Diversity & Accessibility We believe our team's unique experiences, backgrounds, cultures, beliefs, and abilities add richness to our culture and depth to our ideas.
  • AI at Axonify We believe AI should help people do their best work, not replace the human judgment, creativity, and connection that make us who we are.

Equal opportunity

  • Our commitment to diversity and inclusion creates an environment that supports, empowers, and delivers a sense of belonging for all team members.

Visa & Work Authorization

  • Work Location This role is open to candidates who are located in, and authorized to work in, Canada

This listing is sourced directly from Axonify's careers page and normalized into a canonical job model.