Sitreps

VP of Engagement

Arlington, Virginia · Vp

No sponsorship$225k-$275kDetected 27 days ago

Data AnalysisBudgetingSupply ChainLogisticsProcurementCustomer SuccessAccount RetentionCommunication

About the role

We seek a driven, outcome-oriented Vice President of Engagement to join our client delivery team.
They are accountable for account retention and expansion, ensuring delivery success translates into long-term customer and company value.
They demonstrate creativity and entrepreneurial thinking, while driving focused execution and fostering a culture of excellence and accountability.

Own the delivery strategy and execution of all software deployments within the account.
Lead renewal and expansion within existing accounts, in partnership with Engagement and Sales, with direct accountability for retention and growth revenue from identifying and shaping opportunities through closing renewals and expansions.
Lead and develop teams responsible for deployment management, implementation, support, and product adoption.
Align teams to deliver against both client outcomes and internal business goals.
Partner with Sales, Product, and Engineering to ensure smooth handoffs and alignment on customer requirements and product capabilities.
Drive continuous improvement across delivery processes, documentation, and delivery artifacts.
Lead the development of deployment work plans and align internal teams to execute an efficient resource plan.
Develop a deep understanding of client workflows and decision needs to inform the configuration of our data and technology.
Set the standard for and manage high-quality, high-impact deployment execution to ensure delivery exceeds client expectations while smartly employing team resources.
Perform quality assurance of all deliverables across the account.

U.S. Citizenship is required.
MBA or advanced degree from a top-tier institution.
7+ years of experience in client engagement.
7+ years of subject matter expertise with at least one of the following: National security strategy and policy
AND/OR experience in management consulting, advisory services, software-as-a-service (SaaS), information services, analytical tools, or data analytics industries.
Experience managing and being responsible for assessing, training, and providing career development of a team.
Exceptional ability to visualize and present complex information and concepts with experience in how national security clients prefer to receive information.

About the Client
We are a defense technology company that modernizes how the U.S. military makes acquisition and sustainment decisions.
Our platform supports teams across supply chain, production, sustainment, logistics, and modernization with AI-enabled applications and high-quality data to more rapidly imagine, develop, and field the capabilities we need.
Today, the national security community and every branch of the military rely on us to enable faster and more informed Acquisition decisions.
About the Role

Establish and track KPIs for delivery quality, customer health, product adoption, and operational efficiency.
$225-$275K + 30% Bonus + Equity

This listing is sourced directly from Sitreps's careers page and normalized into a canonical job model.