Justworks

Director, Payroll Business Lead (DRI)

New York, New York · Director

Sponsorship not specified$240k-$264kDetected 1 day ago

SQLExcelLeadershipCommunicationCollaboration

About the role

We work hard and care about our most prized asset - our people.
We're helping businesses get off the ground by enabling them to focus on running their business.
We're data-driven and never stop iterating.

Own the commercial strategy to scale customer acquisition against the defined ICP, across both marketing-driven inbound and partnerships.
Own the monetization, bundling, and expansion agenda, including pricing, packaging, and new paid services.
Own the path to gross-margin break-even on cost-to-serve without compromising service quality.
Keep roadmap priorities informed by partner-facing GTM and ICP signals, with clear lead time for teams to plan against.
Own the outcomes of the Payroll-to-PEO expansion pathway, from surfacing upgrade-ready customers to reducing migration friction.
Identify gaps and risks in execution and drive resolution through collaboration and influence.
Build and maintain cross-functional operating systems to keep partners and stakeholders aligned.

You are a business owner first with strong General Management instincts.
You are comfortable setting commercial strategy, informing the pricing decisions, and getting into the operational detail when the numbers are off track.
Minimum 10 years of professional experience, with a track record of owning a business line, P&L, or comparable end-to-end commercial outcome.
Demonstrated experience as a co-founder, General Manager, DRI or business owner - personally accountable for revenue, margin, or growth, not solely program coordination.
Experience in SaaS, fintech, B2B services, or other regulated or operationally complex environments preferred.
High business and financial acumen; fluency with P&L, unit economics, LTV/CAC, ARPC, and pricing and packaging.
Proven ability to set commercial strategy and drive it through execution across functions.
Strong analytical skills and familiarity with data tools (e.g., Excel, SQL).
Record of leading cross-functional initiatives to measurable outcomes through influence rather than direct authority.
Ability to succeed in an entrepreneurial, ambiguous environment and bring structure without slowing innovation.
Executive presence sufficient to represent a business line in leadership forums.
Strong sense of ownership and a focus on results and outcomes, not just process.

Serve as DRI for the Payroll annual plan, accountable for its revenue, expansion, and margin commitments.

At Justworks, you'll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people.
We're helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We're data-driven and never stop iterating. If you'd like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we'd love to hear from you.
We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team.
Our Values
At Justworks, you'll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community.
We solve HR issues.
If you'd like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we'd love to hear from you.
We're united by shared goals and shared motivations at Justworks.
These are best summed up in our company values, which are reflected in our product and in our team.
If this sounds like you, you'll fit right in.

This listing is sourced directly from Justworks's careers page and normalized into a canonical job model.