Otter Match

Otter Match

Engineering Manager - Data Engineering & Insights

Seattle, WA · Full-time

Sponsorship not specified$224k-$283kDetected 8 days ago
TypeScriptJavaKotlinScalaReactFull-Stack DevelopmentCI/CDdbtData EngineeringLeadershipCollaboration

About the role

  • We believe in the joy of serving others, and that's why we created Otter - to help restaurateurs succeed in online food delivery.
  • Restaurants around the world, both large and small, including Chick-fil-A, Ben & Jerry's, KFC, and Eataly trust our software to power their delivery business.
  • We increase sales, reduce order issues, and decrease delivery headaches.

Responsibilities

  • Own Otter Insights End-to-End: Lead the strategy for everything inside Business Manager (pipelines and datasets to the semantic modeling layer and customer-facing embedded analytics).
  • Manage Ingestion to Serving: Drive both real-time and batch pipelines, ensuring canonical datasets and robust APIs are built to empower other internal teams.
  • Drive Data Governance: Establish analytics engineering standards and ensure adoption across broader product teams to maintain high data quality.
  • Ship High-Performance Products: Deliver data-intensive, customer-facing applications including the Analytics App, Analytics Studio, automated reports, and data-sharing APIs.
  • Deploy Safe AI Insights: Build automated AI insights on top of governed metrics, implementing strict guardrails, observability, and customer-impact triage.
  • Build and Coach the Team: Hire, mentor, and retain a cross-functional team of analytics engineers and full-stack/frontend engineers while setting technical direction across the stack.
  • Cross-Functional Team Building: Proven track record building and scaling diverse teams (backend, analytics engineering, and full-stack/frontend)
  • Product & Executive Partnership: Ability to collaborate closely with PMs, designers, and executive stakeholders w
  • Lead the strategy for everything inside Business Manager (pipelines and datasets to the semantic modeling layer and customer-facing embedded analytics).
  • Drive both real-time and batch pipelines, ensuring canonical datasets and robust APIs are built to empower other internal teams.

Requirements

  • Blended Team Leadership: 4+ years of experience leading engineering teams across both data/platform and product domains

Nice to have

  • Hands-on experience with SQLMesh, dbt, and Cube.
  • Pipeline CI/CD, data observability, and orchestration (Flink / or similar batch tools)
  • ClickHouse, Pinot, or Trino
  • Data access controls, platform hardening, and permissioned sharing
  • Engineering experience across React, TypeScript, and Java (or Kotlin/Scala)
  • Designing and implementing secure, permissioned data-sharing APIs
  • Restaurant, marketplace, or delivery analytics.
  • Familiarity with Otter Business Manager is a plus.

Skills

  • Oversee frameworks (like Cube/SQLMesh) to ensure metrics and dimensions remain consistent across batch and real-time processing.
  • Experience implementing data lineage, catalogs, compliance, and quality frameworks

Compensation

  • The base salary range for this role is $224,000 - $283,000 per year.

Benefits

  • Base salary is just one part of your total rewards package.
  • You may also be eligible for equity awards and an annual performance-based bonus.
  • Benefits Summary (USA Full-Time Exempt Employees):
  • Medical, dental, and vision insurance (multiple plans, incl.
  • Company-paid life and disability insurance (short- and long-term).

Company info

  • In the past, to be a successful restaurateur, you simply had to have a passion for food and a passion for people - but to succeed as a digital restaurateur you also need to have a passion for technology. We believe in the joy of serving others, and that's why we created Otter - to help restaurateurs succeed in online food delivery. Restaurants around the world, both large and small, including Chick-fil-A, Ben & Jerry's, KFC, and Eataly trust our software to power their delivery business. We increase sales, reduce order issues, and decrease delivery headaches.
  • We are looking for a hands-on Engineering Manager to spearhead our evolution from traditional analytics to a next-generation intelligence platform. This is a great opportunity to lead a team managing the data behind roughly 80% of all online food orders in the US, and modernize our ecosystem by building an impeccable data foundation that moves beyond static charts into live, conversational insights.
  • The Impact: Empower merchants with fast, trustworthy, and actionable metrics that change how they run their businesses every single day.
  • In the past, to be a successful restaurateur, you simply had to have a passion for food and a passion for people - but to succeed as a digital restaurateur you also need to have a passion for technology.
  • We are looking for a hands-on Engineering Manager to spearhead our evolution from traditional analytics to a next-generation intelligence platform.
  • This is a great opportunity to lead a team managing the data behind roughly 80% of all online food orders in the US, and modernize our ecosystem by building an impeccable data foundation that moves beyond static charts into live, conversational insights.
  • Hire, mentor, and retain a cross-functional team of analytics engineers and full-stack/frontend engineers while setting technical direction across the stack.
  • What we're looking for
  • Changing the restaurant industry: You'll be part of a team that helps restaurants succeed in online food delivery.
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