Crisp
Case Manager
Kent, Washington
Sponsorship not specifiedDetected 34 days ago
NegotiationCommunication
About the role
- Do you thrive in the fast-paced, high-stakes world of personal injury negotiations - where every conversation can move the needle for a client's recovery?
- Do you take full ownership of your workload, adapt quickly when priorities shift, and consistently execute with urgency and precision?
- You'll be the voice clients trust and the advocate who helps bring resolution when they need it most.
Responsibilities
- Negotiation & Settlement Strategy: Lead negotiation efforts with insurance adjusters or opposing counsel to reach favorable settlements for pre-litigation personal injury cases.
- Client Support & Communication: Maintain regular contact with clients to provide case updates, guide them through treatment schedules, discuss settlement offers, and ensure they feel informed and supported throughout the negotiation process.
- Insurance Claims Coordination: Oversee the end-to-end claims process to ensure timely, accurate submissions and maintain strong communication with insurance providers to help drive successful and efficient settlements.
- Can you lead strategic negotiations - pushing for the best possible outcome for clients?
- Our team is committed to providing not just legal representation, but real support and peace of mind to those navigating the aftermath of serious car accidents.
- This is more than a support role - it's a high-impact position responsible for client communication, document coordination, and, most importantly, negotiating directly with insurance adjusters to maximize case value.
- Maintain regular contact with clients to provide case updates, guide them through treatment schedules, discuss settlement offers, and ensure they feel informed and supported throughout the negotiation process.
- Oversee the end-to-end claims process to ensure timely, accurate submissions and maintain strong communication with insurance providers to help drive successful and efficient settlements.
- If you're looking for a role where your work directly improves people's lives - and where your voice, drive, and empathy truly matter - we'd love to meet you.
- Manages high volumes of information with accuracy and consistency.
Requirements
- Background: 4-5 years of experience in a personal injury law firm, with a strong track record in pre-litigation case handling, client communication, and settlement negotiation.
- 4-5 years of experience in a personal injury law firm, with a strong track record in pre-litigation case handling, client communication, and settlement negotiation.
Compensation
- Competitive salary, extensive insurance options, and a nurturing work environment that values work-life balance.
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Retirement plan
- Health Savings Account
- Life Insurance
- Demand Package Preparation: Review medical records, bills, and supporting documentation to prepare compelling demand letters and case summaries.
- Medical Records & Case Documentation: Request, organize, and analyze medical records and bills to support case development, demand preparation, and effective settlement negotiations.
- Attorney Collaboration: Work closely with attorneys to relay critical case updates, share medical and settlement insights, and support strategy development and decision-making throughout the negotiation process.
- Experience reviewing medical records and working closely with attorneys or adjusters is essential.
- Detail-Oriented: Excels in reviewing medical records, organizing case files, and tracking deadlines.
- Can you independently manage case files, review medical records, and confidently advocate for clients during settlement discussions?
Company info
- Join a team that values your contribution, in an environment that fosters mutual respect and professional growth.
- What we're looking for:
- As our firm continues to grow, we're looking to bring on a Case Manager / Negotiator who will play a vital role in our pre-litigation team.
This listing is sourced directly from Crisp's careers page and normalized into a canonical job model.