Vantagedc

Vantagedc

Director, Site Operations, NA

San Antonio, Texas · Director

Sponsorship not specifiedDetected 14 days ago
Incident ResponseProject ManagementProcurementRecruitingPerformance ManagementCustomer SuccessControlsLeadershipCommunicationOSHA

About the role

  • About Vantage Data Centers Vantage Data Centers powers, cools, protects and connects the technology of the world's well-known hyperscalers, cloud providers and large enterprises.
  • The team is staffed 24 x 7 onsite with Critical Facility Engineers (CFEs) on each shift.
  • This is a team that does most of the actual work versus calling upon vendors.

Responsibilities

  • Establish long-term operational strategies that optimize uptime, safety, and efficiency.
  • Maintain 24x7x365 operational readiness of critical infrastructure, including power, cooling, building automation, and life-safety systems.
  • Drive incident management, root cause analysis, and post-incident reviews to drive continuous improvement.
  • Directly manage senior operations staff and
  • Lead training, development, and performance management programs to build a high-performing team.
  • Manage audits, certifications, and corporate compliance requirements.
  • Support client tours, audits, and technical discussions, representing the site with professionalism.
  • Use KPI data to drive accountability across site teams, support informed decision-making, and guide continuous improvement initiatives.
  • Drive operational excellence initiatives, including automation, monitoring improvements, and sustainability practices.

Requirements

  • Bachelor's degree in engineering, Facilities Management, or related technical discipline preferred.

Skills

  • Proven expertise in incident management, root cause analysis, and reliability engineering practices.
  • Familiarity with CMMS, monitoring platforms, and data-driven reporting tools.
  • Leadership & Business Skills
  • Strong financial acumen, with experience managing multimillion-dollar budgets.
  • Certifications (Preferred)
  • PMP (Project Management Professional)
  • CFM (Certified Facility Manager)
  • OSHA 30 / NFPA 70E Safety Training
  • Other Requirements
  • Ability to work in a 24x7 environment, responding to critical events as needed.
  • Strong decision-making ability under pressure.

Compensation

  • Help develop and manage annual site operating budgets, capital improvement budgets, and cost-control initiatives.
  • Deliver regular reports (monthly, quarterly, annually) to executive leadership, highlighting performance trends, risks, and areas for improvement.

Benefits

  • Ensure staffing models provide adequate coverage for reliability, maintenance, and incident response.

Company info

  • Act as the primary point of contact for customers, senior leadership, and external stakeholders.
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This listing is sourced directly from Vantagedc's careers page and normalized into a canonical job model.