Horizon3.ai
Staff Revenue Operations Manager
US, Remote · Staff+ · Full-time
Sponsorship not specified$170k-$210kDetected 13 days ago
AWSCybersecuritySalesforceCRMSalesForecastingCompensationLeadershipCommunicationCollaboration
About the role
- This is a dual-scope role with equal ownership across Enterprise and MSP.
- You will play a central role in designing how that model works and in ensuring both the ENT and MSP/MSSP businesses have the structural foundation to grow predictably and efficiently.
Responsibilities
- Serve as the primary sales operations partner to AMER Enterprise Sales and AMER Channel & MSP leadership, supporting the respective VPs and their teams across both end-user and partner motions
- Own the forecasting process for both ENT and MSP/MSSP, including weekly pipeline reviews, call preparation, and executive-level reporting with clear, actionable narratives
- Drive CRM hygiene and opportunity data quality standards across ENT AEs and MSP AEs, including proper model-type tagging, partner attribution, and forecast exclusion flagging for co-sell deals
- Partner with Partner Operations and Channel teams on MSP program mechanics, deal registrations, Pax8 attribution, and AWS Marketplace workflows
- Act as a strategic partner to the Director of Global Sales Operations in shaping the AMER ENT and MSP/MSSP operating model, covering how the business is structured, measured, and scaled
- Develop and maintain compensation strategy inputs for ENT AEs and MSP AEs, including co-sell crediting models and Everstage crediting accuracy for dual-credit scenarios
- Serve as a key contributor to Rules of Engagement design and updates, advising on account ownership policies, expansion windows, and ENT/MSP co-sell governance as the business evolves
- Partner with RevOps Systems teams to ensure Salesforce workflows, routing logic, and reporting infrastructure accurately reflect both the ENT and MSP/MSSP motions
- Ability to diagnose systemic issues and drive structural improvements, not just execute within existing frameworks
- A track record of working directly with senior sales leadership as a trusted planning and strategy partner, not just an operational support function
Requirements
- 8+ years of experience in Sales Operations or Revenue Operations, with demonstrated progression in scope and complexity
- Experience with partner, channel, or MSP/MSSP sales operations, including co-sell models, dual-credit compensation, and partner program mechanics
- Experience with quota design, capacity planning, and territory optimization at the Enterprise segment level
- Job-related travel expenses are reviewed and must be approved by your manager.
Nice to have
- Experience with tools such as Gong, DealHub, Everstage, and ZoomInfo is a strong plus
Skills
- Get to Know Us
- It is used by ITOps/SecOps teams, consulting pentesters, and MSSPs and MSPs.
Compensation
- We offer competitive salary, equity and benefits.
- At Horizon3, we believe that our people are our greatest asset, and our compensation philosophy reflects this core value.
- Our compensation structure is designed to be fair, competitive, and transparent, ensuring that every team member is recognized and compensated equitably across roles, levels, and locations.
- In accordance with various State's transparency regulations, we provide the following salary range information for this position:
- $170,000- $210,000 annually.
- The exact salary will be determined based on the selected candidate's location, qualifications, experience, and relevant skills.
Benefits
- Monitor pipeline health, coverage ratios, stage conversion, and deal velocity across the Enterprise (5,000+ employee accounts) and MSP/MSSP segments
- Lead capacity and headcount planning for both segments, helping to model coverage needs, ramp assumptions, and rep productivity expectations as the AMER team grows
- Support territory design and account segmentation as the ENT and MSP teams scale, ensuring coverage models are efficient and equitable
- Perks of Horizon3.ai
- Our benefits include health, vision & dental insurance for you and your family, a flexible vacation policy, and generous parental leave.
- All full-time roles are eligible for an equity package in the form of stock options.
Company info
- Work in a collaborative environment that encourages creativity and out-of-the-box thinking.
- We are looking for a Staff Sales Operations Manager to serve as a strategic growth partner across our AMER Enterprise (ENT) and Managed Service Provider (MSP/MSSP) business during a critical phase of expansion.
- At this stage of growth, we are investing in building a durable, scalable operating model for AMER.
Equal opportunity
- Our commitment to diversity and inclusion means we strive to attract, develop, and retain a workforce that reflects the varied communities we serve.
- equal opportunity employer - we are a community that values diversity, equity, and inclusion as fundamental principles of our culture and success.
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This listing is sourced directly from Horizon3.ai's careers page and normalized into a canonical job model.