PacBio
Scientist II, Field Applications Bioinformatics Support
US - California - Menlo Park · Mid
Sponsorship not specified$112k-$168kDetected 6 days ago
PythonBashLinuxData AnalysisSalesforceCRMCustomer SupportBioinformaticsMolecular BiologyNGSLab ResearchCommunicationTime ManagementPublic Speaking
About the role
- Genomics is core to all biological processes, and our advanced genomics tools provide scientists and clinical researchers the insights to better understand biology and health.
- The candidate will combine bioinformatics, molecular biology, and software expertise.
- The job will be a hybrid field-based position and includes regular travel.
Responsibilities
- Support sales in conducting scientific presentations, technical discussions, and customer meetings
- Work closely with application specialists, sales, service engineers, and technical support
- Support roll-out of new software and assist with software installations
- Scientist II, Field Applications Bioinformatics Support
- PACB) is a premier life science technology company that designs, develops, and manufactures advanced sequencing solutions to help scientists and clinical researchers resolve genetically complex problems.
- We are looking for an experienced bioinformatics support scientist with a strong customer focus to enable and support data analysis for our customers and collaborators.
- In this role, they will be responsible to train customers for PacBio data analysis, support customers pre- and post-sales, perform data analysis, and function as a link between customers and PacBio.
Requirements
- Knowledge of state-of-the-art sequence analysis tools and workflows, such as sequence alignment, variant calling, de novo assembly, genome visualization, transcript mapping
- Experience with bash scripting, Python, and R
- Excellent troubleshooting capabilities, and experience with good practice in customer support
- Track record of conducting scientific presentations in person and virtually to internal and external audiences
- Ability to work in a fast paced and growing commercial environment
- The candidate must have a valid driver's license
Nice to have
- Experience with PacBio data and tools
- Experience with WDL/snakemake/nextflow
- Previous work with CRM platforms is a plus, in particular Salesforce
- Wet lab experience and basic knowledge of DNA sequencing instruments and library preparation protocols is a plus
- Preferred Experience:
Compensation
- $112,000.00 - $168,000.00
Benefits
- Our mission is to enable the promise of genomics to better human health.
Company info
- Our Careers Site is only for individuals seeking a job at PacBio.
- Staffing and recruiting agencies and individuals being represented by an agency are not authorized to use this site or to submit profiles, applications or resumes, and any such submissions will be considered unsolicited.
- PacBio does not accept unsolicited resumes or applications from agencies.
- Please do not forward resumes to our jobs alias, PacBio employees or any other company location.
- PacBio is not responsible for any fees related to unsolicited resumes/applications.
- All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, protected veteran status, or on the basis of disability, gender identity, and sexual orientation.
- If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at 650-521-8000, or careers@pacificbiosciences.com for assistance.
- Assist and enable customers and collaborators to ensure successful use of PacBio data analysis software
- Train customers on PacBio HiFi sequencing data characteristics and analysis tools, including SMRT Link software
- Be the primary contact for customers to understand their sequencing data
- Work with customers and internal teams (FAS, service engineers, tech support) to prepare new instruments installations
- The ability to communicate with customers and internal teams are important aspects of this role.
- Our ideal candidate is a well-rounded top performer who can be a key contributor in a fast-pacing commercial environment, interacting with customers, scientists, and engineers from a wide variety of backgrounds.
Equal opportunity
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- Equal Opportunity Employment
This listing is sourced directly from PacBio's careers page and normalized into a canonical job model.