Asurion
Franchise Support Consultant
US-Work at Home · Mid
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About the role
- In this role, you will be responsible for driving success for our franchisees by consulting directly with individual owners, managers, and store team members.
Responsibilities
- Builds influential relationships with franchise owners, managers, and technicians to identify and analyze areas of opportunities within the franchise and then develop improvement strategies based on those areas of opportunity.
- Routinely assess and analyze business performance reporting in order to make recommendations and develop strategies to enhance knowledge and skill of franchisees.
- Directly support and align Franchisor resources to help measure, analyze, and enhance the performance of the franchisee.
- Performs other duties as assigned.
Requirements
- Overnight required: Yes
- Note: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee.
- Overnight required:
Nice to have
- sales training, leadership development, customer/client service, or consulting is preferred.
Skills
- Proficient in full O365 suite of applications, including the ability to analyze insights via PowerBI.
- Demonstrate high level of business acumen and ability to positively impact profitability measures.
- Proven ability to influence results and work with external stakeholders such as vendors, contractors, or franchisees.
- Presentation/coaching skills.
- Strong leadership, creativity, and analytical skills.
- Ability to multi-task in a fast-paced environment, act with a sense of urgency, and interface with all levels of the organization.
- Soft/Leadership skills:
- Active listener
- strong communication - verbal and nonverbal
- good analysis
- solves more detailed problems
- Manages time
Compensation
- Starting pay for the successful applicant will depend on a variety of job-related factors, which may include education, training, experience, location, business needs, or market demands.
- The budgeted starting salary range for this role is $75,000, plus a monthly performance incentive with strong earning potential.
- Asurion Confidential This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Benefits
- Competitive pay and benefits including health, dental, and vision
- Retirement savings plan
- Continuing education support
Company info
- A minimum of 2 years' experience in sales, franchise operations, business consulting, multi location/district management, or relevant experience.
- A minimum of 1 year of leadership experience is required.
- Internals must currently be in a leadership position.
- Internals must be in their current role for a minimum of 6 months, have no corrective action with a performance rating of strong or above.
- Bachelor's Degree or equivalent experience in a related field.
- Ongoing training to grow your skills
This listing is sourced directly from Asurion's careers page and normalized into a canonical job model.