Ping Identity

Senior Principal Customer Strategist

USA - Remote · Principal

Sponsorship not specified$132k-$165kDetected 23 days ago

SalesAccount ManagementCustomer SuccessAccount RetentionLeadershipCollaboration

About the role

One of our core values, Respect Individuality, reminds us to celebrate differences so you are empowered to bring your authentic self to work.

Act as a trusted advisor, deeply understanding customer business models and advising on how Ping Identity can directly support and accelerate their digital transformation initiatives.
Support client relationship mapping and consistently coordinate an integrated account strategy across the core account team (Account Executive, Services Sales, Sales Engineering, Business Value, Marketing, Customer Success, etc.).
Proactively identify and mitigate renewal risks by orchestrating cross-functional teams (Product, Sales, Services) to deliver on the strategic roadmap.
You will own the narrative on value realization, making the renewal a foregone conclusion.
Develop and deliver impactful Strategy Workshops designed to increase sales opportunities, reduce churn risk, drive account team productivity, and accelerate deal velocity.
Identify and facilitate the timely engagement of the right specialist and support resources for customer deals.
We are committed to building an inclusive and diverse environment where everyone's individuality is respected and everyone has an Identity.

Strong strategic thinking and business acumen, with the ability to translate market insights into actionable plans

It's something that inspires our company.
People don't come here to join a culture that's built on digital freedom.
They come to cultivate it.
Our intelligent, cloud identity platform lets people shop, work, bank, and interact wherever and however they want.
Without friction.
Without fear.

$132,000 - $165,000 + variable pay
In accordance with Colorado's Equal Pay for Equal Work Act (SB 19-085) the approximate compensation range for this role in Colorado is listed above.
Final compensation for this role will be determined by various factors, such as knowledge, skills, and abilities.
We're growing quickly, but remain true to the innovative, can-do startup values that got us here.
Most importantly, we keep hiring talented, smart, fun, and genuinely nice people because that's who we want to succeed with every day.
Here are just a few of the things that make Ping special:

We believe in and facilitate a flexible, collaborative work environment.
Generous PTO & Holiday Schedule
Parental Leave
Progressive Healthcare Options
Retirement Programs
Opportunity for Education Reimbursement
Ping is the collective sum of all our individual experiences, backgrounds and influences and we pride ourselves in growing and learning together.
Commuter Offset (Specific locations)

Guide customers on optimizing operational effectiveness and maximizing the value of their Ping Identity investment through expert consultation and tailored solutions.
A company culture that empowers you to do your best work.
Employee Resource Groups that create a sense of belonging for everyone.
Regular company and team bonding events.
Competitive benefits and perks.
Global volunteering and community initiatives

This listing is sourced directly from Ping Identity's careers page and normalized into a canonical job model.