CrowdStrike
Sr. Product & Services Analytics Manager (Remote)
USA - Remote · Senior
No sponsorship$145k-$220kDetected 13 days ago
Distributed SystemsSQLSnowflakeData EngineeringData VisualizationA/B TestingSOC OperationsProduct ManagementProduct StrategyAgileSalesforceCustomer SuccessResearchLeadershipCommunicationMentoring
About the role
- Product & Services Analytics Manager to join our Product and Services Analytics team.
- This role demands deep technical expertise, exceptional strategic thinking, and the ability to inspire and align various stakeholders around a shared product vision.
- Proactively identify, escalate, and mitigate risks, dependencies, and trade-offs across the product portfolio, ensuring leadership has full visibility into delivery health and strategic implications.
Responsibilities
- Lead the development, maintenance, and communication of a multi-horizon product roadmap, making strategic prioritization decisions that weigh short-term delivery with long-term platform investment.
- Own and govern the full product backlog, ensuring all initiatives are clearly defined, properly prioritized, and aligned to business value and customer impact.
- Drive the end-to-end requirements process from stakeholder discovery through to detailed user stories and acceptance criteria, thus ensuring engineering teams have the clarity needed to deliver with confidence.
- Serve as a deeply engaged technical partner to Engineering teams, contributing to architectural discussions, evaluating technical trade-offs, and ensuring proposed data solutions are scalable, maintainable, and aligned to product goals.
- Build and maintain strong relationships with executive and senior leadership stakeholders, proactively communicating roadmap progress, risks, trade-offs, and strategic recommendations with clarity and confidence.
- Lead engagement with internal and external stakeholders to gather feedback, validate product decisions, and champion the voice of the customer throughout the product development lifecycle.
- Establish and own the framework for measuring product success, defining KPIs, interpreting analytics, and using data to continuously refine and improve the product experience.
- Partner with operations, enablement, and customer success teams to lead the go-to-market strategy for new features and capabilities, including rollout planning, documentation, training, and stakeholder communication.
- Lead ongoing research into industry trends, competitive landscape, and emerging technologies relevant to managed detection and response, translating findings into strategic product opportunities.
- Define and maintain the highest standards for product data documentation including product analytics metrics, defined operational standards, and product data catalog.
Requirements
- Must be eligible for CJIS clearance (requires U.S. citizenship or Green Card/permanent resident status).
- 7+ years of experience in product management or product ownership, with at least 4+ years in a senior technical product owner or senior technical product manager capacity.
- Proven track record of owning and delivering complex, multi-horizon product roadmaps in a fast-paced agile environment.
- Exceptional communication, storytelling, and executive presentation skills, with the ability to translate complex technical concepts into compelling business narratives for senior audiences.
- Proven ability to influence and align senior stakeholders and cross-functional teams without direct authority, navigating organizational complexity with confidence and diplomacy.
Nice to have
- Bachelor's degree in Computer Science, Engineering, Information Systems, or a related technical discipline
- MBA or advanced degree is strongly preferred.
- Expert-level proficiency in agile and scrum methodologies, with experience leading and governing agile practices across multiple teams
- Certified Scrum Product Owner (CSPO) or equivalent certification is a plus.
- Strong command of data-driven product decision making
- proficiency in SQL and experience with analytics tools is strongly preferred.
- Significant experience working in or alongside managed detection and response, SOC operations, or cybersecurity environments is highly preferred.
- Deep familiarity with Snowflake, Tableau, and Salesforce is strongly preferred.
Skills
- Ready to join a mission that matters?
Compensation
- Market leader in compensation and equity awards
Benefits
- Market leader in compensation and equity awards
- Competitive vacation and holidays for recharge
- Paid parental and adoption leaves
- Demonstrated experience setting product vision and influencing executive-level product strategy across an organization.
Visa & Work Authorization
- citizenship or Green Card/permanent resident status)
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This listing is sourced directly from CrowdStrike's careers page and normalized into a canonical job model.