Mohegan US
Product Operations Specialist
Uncasville, CT
Sponsorship not specifiedDetected 15 days ago
Project ManagementBudgetingExcelCommunicationProblem SolvingMicrosoft Office
About the role
- The Product Operations Specialist works with the Product Manager and Director to ensure that the day-to-day operations of the iGaming platform are continually maintained to ensure optimal performance.
- Primary Duties and Responsibilities includes but not limited to:
- Online Casino Game Management, including addition of new games into the platform as they come out, placement and organization of game tiles within the app to ensure optimal performance of games
Responsibilities
- Work with the Product Manager and Director to manage and deliver on digital gaming projects, product operations and product analysis and reporting
- Maintain update in-app FAQ & Knowledgebase articles, changes to policy pages, and promotional pages, within the products
- Manage and develop relationships across multiple departments within the company
- Liaise with project stakeholders on an ongoing basis and manage day-to-day operational the various iGaming products
- Ensure game content roadmap and project documents are complete, current, and stored appropriately
- Configure and maintain iGaming portals for optimal performance using available data to drive decision making
- Conduct regular competitor analysis and maintain marketplace awareness
- Effectively communicate project expectations and requirements to team members, third parties, partners, and stakeholders in a timely and clear fashion
- Develop full scale project plans, business requests and functional requirements documents
Requirements
- Certifications as required by Mohegan
- Bachelor's degree in Business or a technical field
- Experience working with product and project management applications
- Intermediate knowledge of MS Office applications such as Excel, Word, and PowerPoint
- Demonstrated proven success within a previous role and the ability to work under pressure in a result driven position
- Ability to create and manage Gantt Charts as well as other similar project management tools
- Must understand online project development and management methodologies
- Be able to demonstrate a high level of integrity and work ethic
- Passion for providing the market leading iGaming and Sports betting experience to customers
Nice to have
- Experience working with online UI, wireframe and mock-up applications preferred
Skills
- Detail-orientated with excellent analytical and problem-solving skills
- Exceptional communication, organizational and interpersonal skills
Company info
- Coordinate with our Online Marketing team to assist in the execution of promotions and sweepstakes, including distribution of funds to customers, promo code creation
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This listing is sourced directly from Mohegan US's careers page and normalized into a canonical job model.