Arkansas at Pine Bluff, University of

Arkansas at Pine Bluff, University of

Access Services - Supervisor

Little Rock, USA

Sponsorship not specifiedDetected 21 days ago
StatisticsProcess ImprovementHRHRISCustomer SupportEpicPatient CareResearchLeadership

About the role

  • Students at University of Arkansas System will also view open positions and apply within Workday by searching for "Find Jobs for Students".
  • All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated).
  • You will be able to access and complete the application through "My Draft Applications" located on your Candidate Home page.

Responsibilities

  • Establishes and maintains performance standards for productivity, quality, and compliance. Implements process improvement and reports results.
  • Works closely with ABC management to develop, implement, and maintain formalized training plans.
  • Performs other duties as assigned

Requirements

  • Bachelor's degree in Business or related field plus three (3) years of registration and/or billing experience or
  • High School diploma/GED plus seven (7) years of registration and/or billing experience including three (3) years of experience in a healthcare environment required.

Nice to have

  • Leadership or supervisory experience
  • Call center experience
  • Additional Information:
  • Job Responsibilities:
  • Supervises department staff by monitoring activities and productivity daily
  • Takes appropriate action to insure staff consistently meets performance standards
  • Responsible for ensuring the team meets expectations for referral turnaround, call statistics, quality, and customer service.
  • Provides detailed information to leadership for barriers to scheduling to help improve UAMS access.

Compensation

  • Required Documents to Apply:
  • List of three Professional References (name, email, business title), Resume
  • Optional Documents:
  • Proof of Veteran Status
  • Special Instructions to Applicants:
  • Recruitment Contact Information:

Benefits

  • Health: Medical, Dental and Vision plans available for qualifying staff and family
  • Holiday, Vacation and Sick Leave
  • Education discount for staff and dependents (undergraduate only)
  • Retirement: Up to 10% matched contribution from UAMS
  • Basic Life Insurance up to $50,000
  • Career Training and Educational Opportunities
  • University of Arkansas for Medical Sciences
  • The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity.
  • We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans.
  • UAMS offers amazing benefits and perks ( available for benefits eligible positions only ):

Equal opportunity

  • equal opportunity institution.

Visa & Work Authorization

  • Sponsorship Available:
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