Blackstone Technology

Endpoint Operations Engineer, Associate - Enterprise Technology

Miami

Sponsorship not specified$110k-$170kDetected 31 days ago

PowerShellTerraformAgentic AICybersecurityIncident ResponseSalesVoIPZero TrustLeadershipCommunicationCollaborationProblem SolvingMentoring

About the role

Enterprise-scale, highly available endpoint environment
Collaboration with global teams across multiple time zones
Endpoint architecture and operational leadership

Responsibilities

Lead day-to-day operations, support, optimization, and continuous proactive improvement of enterprise endpoint platforms, with a strong focus on automating repeatable tasks and improving service reliability.
Design, deploy, and maintain endpoint management solutions using Citrix, SCCM, and Intune across large-scale enterprise environments.
Manage operating system deployment, patching, application packaging, and software distribution, while implementing automation to streamline provisioning, deployment consistency, and policy enforcement.
Monitor endpoint performance and digital experience using Nexthink, identify trends and risks early, and drive proactive remediation before issues broadly affect end users.
Lead root cause analysis, incident response, and continuous improvement efforts to reduce recurring issues and strengthen endpoint stability.
Develop and maintain operational documentation, engineering standards, runbooks, and troubleshooting procedures to improve consistency and accelerate issue resolution.
Drive automation and infrastructure-as-code initiatives to improve endpoint reliability, scalability, standardization, and operational efficiency.
Build and enhance scripted or workflow-based remediation processes using PowerShell and other automation tools to reduce manual effort and enable more proactive support operations.
Partner with Security teams to enforce endpoint security controls, compliance requirements, and remediation actions across modern enterprise environments.
The Endpoint Operations Engineer is responsible for designing, operating, and continuously improving enterprise endpoint environments to deliver secure, stable, and high-performing end-user experience.

Requirements

5+ years of experience in endpoint operations, end-user computing, or workplace technology
Strong hands-on experience with Citrix Virtual Apps and Desktops and Windows 365 in enterprise endpoint or virtual desktop environments.
Deep knowledge of Windows operating systems and enterprise endpoint lifecycle management.
Advanced experience with Microsoft Endpoint Configuration Manager (SCCM) for software deployment, patching, imaging, and lifecycle management.
Hands-on scripting experience with PowerShell or similar tools for endpoint automation, operational tooling, and remediation workflows.
Fields marked with a red asterisk * must be completed to be considered for employment (although some can be answered "prefer not to say").
When you have finished click Submit at the bottom of this form.
Participation in on-call rotations or after-hours support as required
Depending on the position, you may be required to obtain certain securities licenses if you are in a client facing role and/or if you are engaged in the following:

Nice to have

Experience using Terraform for infrastructure-as-code and environment standardization
Experience with Leapwork for test or process automation
Familiarity with AI tools such as Copilot and Claude and use of agentic AI platforms.
Familiarity with zero trust, conditional access, and modern endpoint security frameworks
Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent practical experience
The duties and responsibilities described here are not exhaustive and additional assignments, duties, or responsibilities may be required of this position.
Assignments, duties, and responsibilities may be changed at any time, with or without notice, by Blackstone in its sole discretion.
$110,000 - $170,000

Compensation

$110,000 - $170,000
Actual base salary within that range will be determined by several components including but not limited to the individual's experience, skills, qualifications and job location.
For roles located outside of the US, please disregard the posted salary bands as these roles will follow a separate compensation process based on local market comparables.
Additional compensation and benefits offered in connection with the role consist of comprehensive health benefits, including but not limited to medical, dental, vision, and FSA benefits; paid time off; life insurance; 401(k) plan; and discretionary bonuses.
Certain employees may also be eligible for equity and other incentive compensation at Blackstone's sole discretion.
This policy applies to all terms and conditions of employment, including but not limited to hiring, placement, promotion, termination, transfer, leave of absence, compensation, and training.

Benefits

Collaborate with Infrastructure, Security, and Service Delivery teams to proactively identify operational risks, improve endpoint health, and enhance the end-user experience.

Equal opportunity

If you need a reasonable accommodation to complete your application, please contact Human Resources at 212-583-5000 (US), +44 (0)20 7451 4000 (EMEA) or +852 3656 8600 (APAC).

Visa & Work Authorization

nd applicants for employment without regard to race, color, creed, religion, sex, pregnancy, national origin, ancestry, citizenship status, age, marital or partnership status, sexual orientation, gender identity or expre

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