UJET
Senior Cloud Infrastructure Engineer
Remote, US · Senior
No sponsorship$150k-$175kDetected 14 days ago
PythonGoDistributed SystemsGCPCloud PlatformsKubernetesTerraformPrometheusSite Reliability EngineeringPlatform EngineeringIncident ResponseCRMDNSLoad BalancingLeadership
About the role
- This is not an application development role.
- You will operate at the layer where bad decisions become outages, and good decisions disappear because everything just works.
Responsibilities
- Design and manage GCP project structure, networking, and core infrastructure
- Own Kubernetes cluster infrastructure (provisioning, upgrades, scaling, reliability)
- Define and maintain infrastructure-as-code (Terraform) standards and patterns
- Build reusable infrastructure patterns that product teams can safely adopt
- Partner with engineering teams to improve how services are deployed and operated
- Manage and evolve base observability systems (metrics, logging, tracing foundations)
- Build and maintain infrastructure for secrets management, IAM, and security primitives
- Lead and contribute to incident response when infrastructure is involved
- Drive cloud cost visibility and optimization
Requirements
- 5-10+ years of experience in cloud infrastructure, platform engineering, or SRE
- Deep experience with Google Cloud (GCP) or equivalent cloud platforms and distributed systems
- Strong expertise in:
- Ability to work across teams and influence technical direction
Nice to have
- Experience with multi-region or high-availability infrastructure design
- Background in infrastructure security or compliance
- Familiarity with observability systems (Prometheus, OpenTelemetry, etc.)
- UJET is an Equal Opportunity Employer
- Compliance Responsibilities
- Security, data protection and compliance (SDPC) are paramount to the success of our partnerships.
- All roles at UJET require compliance with legal and regulatory requirements and acceptance and adherence to all policies and standards within UJET.
- Personnel acknowledges they are personally responsible for reporting any suspected violations or abuse and are required to complete SDPC training and fulfill role-specific SDPC responsibilities.
Compensation
- Annual US Hiring Range: $150,000 - $175,000
Benefits
- Medical, dental, vision, 401(k) plan, wellness benefits, and more.
Company info
- UJET leads the way in AI-powered contact center innovation, delivering a future-proof, cloud platform that redefines the customer experience with cutting-edge AI, true multimodality, and a mobile-first approach. We infuse AI across every aspect of your customer journey and contact center operations, to drive automation and efficiency. UJET's AI solutions empower agents, optimize customer journeys, and transform contact center operations for elevated experiences and actionable insights. Built on a cloud-native architecture with a unique CRM-first approach, UJET ensures unmatched security, scalability, and prioritized data insights (without storing PII). Designed for effortless use, UJET partners with businesses to deliver exceptional interactions, smarter decision-making, and accelerated growth in the AI-driven world.
- Learn more at www.ujet.cx.
- The Opportunity
- We're hiring a Senior Cloud Infrastructure Engineer to design, build, and evolve the cloud environment our entire platform runs on.
- This team owns the foundational infrastructure layer-networking, Kubernetes, cloud architecture, and core platform services.
- Your job is to make it secure, scalable, cost-efficient, and easy for engineers to build on.
- UJET leads the way in AI-powered contact center innovation, delivering a future-proof, cloud platform that redefines the customer experience with cutting-edge AI, true multimodality, and a mobile-first approach.
- We infuse AI across every aspect of your customer journey and contact center operations, to drive automation and efficiency.
- UJET's AI solutions empower agents, optimize customer journeys, and transform contact center operations for elevated experiences and actionable insights.
- Built on a cloud-native architecture with a unique CRM-first approach, UJET ensures unmatched security, scalability, and prioritized data insights (without storing PII).
- Designed for effortless use, UJET partners with businesses to deliver exceptional interactions, smarter decision-making, and accelerated growth in the AI-driven world.
- Join a collaborative, inclusive team that values big ideas, creative solutions, and powerful relationships.
Visa & Work Authorization
- Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.
This listing is sourced directly from UJET's careers page and normalized into a canonical job model.