EMC Insurance Companies

EMC Insurance Companies

Agency & Commissions Director

Remote in US · Director

Work authorization required$104k-$149kDetected 12 days ago
ExcelCompensationEMI/EMCCommunicationCollaborationProblem SolvingMicrosoft Office

About the role

  • The actual salary will depend on several factors, including relevant education, skills, and experience of an applicant, geographic location, and business needs.
  • All of our locations are tobacco free including in company vehicles.

Responsibilities

  • Designs and executes a scalable licensing and onboarding strategy to support rapid partner expansion and independent agent growth.
  • Builds streamlined, end-to-end producer onboarding experiences (contracting, appointment, and readiness) to reduce time-to-sell.
  • Partners closely with distribution partners to ensure alignment on contracting requirements, licensing visibility, and compliance expectations.
  • Leads onboarding/offboarding readiness efforts for new distribution relationships, including state approvals, appointment readiness and offboarding/termination processes.
  • Drives continuous improvement in onboarding cycle times, processing accuracy, and producer experience.
  • Monitor agents and distribution within systems to regularly offboard/inactivate non-performing agencies to manage agent counts and platforms expenses.
  • Leads the agent appeal review team including representatives from various departments/teams and communicates outcomes. Resolves escalations and disputes with urgency and professionalism to preserve partner trust.
  • Serves as the steward of all commission operations, ensuring accuracy, transparency, and alignment with company growth strategy and partner expectations.
  • Leads the design and build-out of licensing, contracting, and commission operations, establishing foundational processes, controls, and scalable infrastructure in collaboration with operations leadership.
  • Acts as a key operational leader interfacing directly with distribution partners, building strong relationships and serving as an escalation point.

Nice to have

  • Join us, and let's improve lives together.
  • This position is eligible to work from home anywhere in the United States, preferred candidate will be located in Iowa.**
  • Bachelor's degree or equivalent relevant experience
  • Ten years of experience in insurance operations, licensing, commissions, or distribution support
  • Prior experience with annuity products required
  • Experience with producer onboarding (contracting, licensing, appointments) and complex hierarchy structures, including implementing or optimizing licensing and commissions platforms
  • Industry designations (e.g., FLMI, LOMA) preferred

Skills

  • Advanced knowledge of multi-state licensing, appointments, and regulatory requirements
  • Strong knowledge of onboarding and commission platforms (e.g., SureLC, SuranceBay, Vertafore, Agent Sync or similar)
  • Advanced analytical and problem-solving skills with strong attention to detail and ability to make decisions
  • Excellent relationship management skills with external distribution partners
  • Strong communication and influencing skills across all levels
  • Strong proficiency in Microsoft Excel, PowerPoint, Word, and collaboration tools

Compensation

  • Works with data governance to define data standards and governance to ensure accuracy of producer records, hierarchies, licensing status, and compensation structures.

Visa & Work Authorization

  • national origin or ancestry, physical or mental disability, medical condition, veteran status, active military status, citizenship status, marital status or any other consideration made unlawful by federal, state, or loc

This listing is sourced directly from EMC Insurance Companies's careers page and normalized into a canonical job model.