ServiceNow

Director of Portfolio Storytelling

Santa Clara, California, United States · Director · Contract

Sponsorship not specified$192k-$337kDetected 16 hours ago

ExpressCommunicationCollaborationPublic Speaking

About the role

ServiceNow is accelerating its transition to become the AI platform for business transformation.
This role sits at the center of Product, Marketing, Brand, and Communications - working across the company to define and express a coherent, differentiated story across products, releases, and key moments.
You will operate both strategically and hands-on: partnering to shape the overall narrative and directly crafting the storytelling that brings it to life - from product narratives to keynotes to major market moments.

Work closely with the Launch Office to bring clarity to individual launches and how they build over time.
Lead strategic storytelling for major moments
Own and scale the Messaging Guild
Build on the Messaging Guild and evolve it from a voluntary initiative into a formal operating model. Bring along a distributed group of contributors while setting clear standards and programs that raise the bar for messaging quality across the company.
Drive storytelling excellence across the organization

Proven track record as a world-class storyteller, including keynotes, executive narratives, and major market moments
Deep product marketing expertise across messaging, positioning, and value proposition
Ability to go deep technically and translate complex innovation into simple, compelling stories
Strong point of view and judgment, with the ability to challenge and elevate thinking across teams

Partner closely with product teams and product marketers to understand what we are building and where we are going.
This includes writing and refining keynotes, executive presentations, strategic story pitches, and major market moments that define how we present to customers, analysts, and the market.

ServiceNow is an equal opportunity employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law.
In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations

This listing is sourced directly from ServiceNow's careers page and normalized into a canonical job model.