Cboe
Trade Desk Specialist - must be willing work 10:30am - 7:30pm CST
Kansas City, MO
No sponsorship$81k-$105kDetected 30 days ago
SQLLinuxConfluenceCustomer SupportLeadershipCommunicationCollaborationMentoring
About the role
- We provide the financial infrastructure that powers the global economy.
- Our teams are empowered to share ideas, actively pursue them and bring on a challenge.
- As champions of internal mobility and access to opportunity, we encourage our people to "go for it" and equip our managers with the training to coach their teams to the next level.
Responsibilities
- Perform daily system checks and periodically review audit logs to verify system changes.
- support voluntary price adjustments
- service clearing support requests
- service and support block trade and ECRPs
- Provide Subject Matter Expertise in one or more areas critical to production operations support by mentoring, providing guidance to, and through training to Cboe staff.
- Perform analytical functions to troubleshoot and explain complex technical and/or trading issues, conduct root cause analysis as well as impact analysis studies, and resolve customer issues for Cboe trading systems and other platforms related to Cboe's Application Programming Interfaces (APIs).
- Participate in operational on-call support rotations as needed.
- Building trusted markets - powered by our people.
- As a leading provider of market infrastructure and tradable products, Cboe delivers cutting-edge trading, clearing and investment solutions to market participants around the world.
- We're building inclusive ways to support professional and personal development while strengthening the trust we've earned as a global market leader.
Requirements
- FINRA Security Industry Essentials Examination (SIE) and Series 57 licenses or ability to obtain within first 8 months of service required
- At least 2+ years with UNIX Shell
- At least 2+ years with SQL
- At least 2+ years with Agile Development Methodology
Nice to have
- Bachelor's Degree preferred in Computer Science, Computer Engineering, Software Engineering, Business, Financial Services, Communications, or a related discipline.
Compensation
- Fair and competitive salary and incentive compensation packages with an upside for overachievement
Benefits
- We value the total wellbeing of our people - including health, financial, personal and social wellness.
- We believe standard benefits like health insurance and fair pay are a given at any organization.
- Our Associate Resource Groups champion diversity, equity and inclusion, giving employees a safe space to network, share ideas and create opportunities.
- Generous paid time off, including vacation, personal days, sick days and annual community service days
- Health, dental and vision benefits, including access to telemedicine and mental health services
- Discounted Employee Stock Purchase Plan
- Tax Savings Accounts for health, dependent and transportation
- Employee referral bonus program
- Flexible, hybrid work environment, where you choose where and how you work
Company info
- Provide customers and sales support and training related to platform behavior, order processing behavior, market structure, and feature/functions.
- Provide customers, regulators, and the business with live updates related to systems and trading issues.
- Liaise with business associates, customers, and software engineers to define and design new features and functions.
- Utilize SQL to conduct data mining against databases, a UNIX shell to examine log files, or Cboe proprietary tools in support of gathering and analyzing data to provide reports to and service the needs of customers and business teams.
- Onboard new clients establish client access to platforms, provision new services, assist customers with establishing default settings (e.g. order entry, routing, entitlements, risk management) based on their usage of a given Cboe platform, and conduct API certification testing and support.
- At Cboe, we inspire our people to solve complex challenges together because what we do matters.
Equal opportunity
- We're proud to be an equal opportunity employer - and celebrate our associates' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status.
- This position is not eligible for visa sponsorship.
- Candidates must be legally authorized to work in the United States without the need for employer sponsorship now or in the future.
- Salary Ranges (applicable for US locations only)
Visa & Work Authorization
- This position is not eligible for visa sponsorship.
This listing is sourced directly from Cboe's careers page and normalized into a canonical job model.