Monument Health

Monument Health

Order Specialist

Spearfish, SD USA

Sponsorship not specified$18k-$23kDetected 21 days ago
HRISCustomer SupportPatient CareCommunication

About the role

  • The Order Specialist works with customer accounts in reviewing all orders for completed documentation and accurate insurance processing.
  • Retirement Plans, Health Savings Account, and Flexible Spending Account
  • Instant pay is available for qualifying positions

Responsibilities

  • This position will maintain accurate records of customer information and products and ensure an effective experience for the customer.
  • The Order Specialist validates database, customer documents, and insurance records for proper regulation submission.

Requirements

  • Analyze insurance claims to ensure all required documentation is obtained and meets regulatory insurance standards.
  • Request necessary additional required documents from providers prior to processing claims in accordance with primary payer specifics and billing requirements.

Compensation

  • $18k-$23k

Benefits

  • If you are a current Monument Health employee, please apply via the internal career site by logging into your Workday Account and clicking the "Career" icon on your homepage.
  • Monument Health offers competitive wages and benefits on qualifying positions.
  • Some of those benefits can include:
  • Medical, Vision and Dental Coverage

Company info

  • Creates customer profiles for all new customers. Verifies and updates customer demographics and insurance information in the system of record.
  • Evaluate outstanding orders and process for proper completion. Follows up with all customers on order status; resolves any requests or issues received from customers.
  • Coordinates deliveries with technicians and customers. May assist in the preparation and packaging of packages for delivery or mailing.
  • Answer incoming phone calls while maintaining an open line of communication between departments & customers.

Equal opportunity

  • All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

This listing is sourced directly from Monument Health's careers page and normalized into a canonical job model.