Monument Health
Order Specialist
Spearfish, SD USA
Sponsorship not specified$18k-$23kDetected 21 days ago
HRISCustomer SupportPatient CareCommunication
About the role
- The Order Specialist works with customer accounts in reviewing all orders for completed documentation and accurate insurance processing.
- Retirement Plans, Health Savings Account, and Flexible Spending Account
- Instant pay is available for qualifying positions
Responsibilities
- This position will maintain accurate records of customer information and products and ensure an effective experience for the customer.
- The Order Specialist validates database, customer documents, and insurance records for proper regulation submission.
Requirements
- Analyze insurance claims to ensure all required documentation is obtained and meets regulatory insurance standards.
- Request necessary additional required documents from providers prior to processing claims in accordance with primary payer specifics and billing requirements.
Compensation
- $18k-$23k
Benefits
- If you are a current Monument Health employee, please apply via the internal career site by logging into your Workday Account and clicking the "Career" icon on your homepage.
- Monument Health offers competitive wages and benefits on qualifying positions.
- Some of those benefits can include:
- Medical, Vision and Dental Coverage
Company info
- Creates customer profiles for all new customers. Verifies and updates customer demographics and insurance information in the system of record.
- Evaluate outstanding orders and process for proper completion. Follows up with all customers on order status; resolves any requests or issues received from customers.
- Coordinates deliveries with technicians and customers. May assist in the preparation and packaging of packages for delivery or mailing.
- Answer incoming phone calls while maintaining an open line of communication between departments & customers.
Equal opportunity
- All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.
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This listing is sourced directly from Monument Health's careers page and normalized into a canonical job model.