Pave
Customer Success Engineer
San francisco, CA
Sponsorship not specified$30k-$40kDetected 13 days ago
HTMLSQLDatabricksMachine LearningProject ManagementSalesAccount ManagementCompensationCustomer SuccessCommunicationCollaborationProblem Solving
About the role
- The future of pay is real-time & predictive, and we're making it happen right now.
- We're always happy to walk you through how we think about leveling - just ask.
- We run a hybrid culture that brings teams together in person 3 to 4 days a week - and every Friday, the whole company gathers for our Team Sync: breakfast, new hire welcomes, product updates, fireside chats, and yes, the occasional Kahoot.
Responsibilities
- Drive successful implementation projects for Pave's compensation software, partnering closely with HR and Finance leaders to transform their compensation strategies while ensuring strong adoption and meaningful business outcomes.
- Own end-to-end project management of customer implementations, creating detailed project plans, identifying risks early, and maintaining clear communication across multiple stakeholders to deliver solutions on time.
- Collaborate across Product, Engineering, and Customer Success teams to surface customer needs, identify opportunities for platform improvements, and contribute to Pave's product evolution while wearing multiple hats in a fast-paced startup environment.
- You care about the customer outcomes; you ensure that they can achieve their goals using Pave and maintain healthy adoption and usage.
- As you develop, your role expands, your responsibilities deepen, and your compensation reflects the impact you're making.
- We've raised $160M in funding from leading investors like Andreessen Horowitz, Index Ventures, Y Combinator, Bessemer Venture Partners, and Craft Ventures.
Requirements
- You have 2+ years of experience as a customer-facing CSE, Technical Account Manager or Implementation Manager at a B2B SaaS company.
- You have deep experience and knowledge of JSON, HTML, SQL, and you have worked with API integrations.
- You are a meticulous project manager
- You are able to deal with a variety of stakeholders ranging from timeline-driven project managers, mission-driven Heads of People, and metrics-driven Finance folks.
- You have three main skills that are the pillars to being successful in this role with proven success: project management, customer-facing polish and technical acumen.
Compensation
- As you develop, your role expands, your responsibilities deepen, and your compensation reflects the impact you're making.
- At Pave, we're building the industry's leading compensation platform, combining the world's largest real-time compensation dataset with deep expertise in AI and machine learning.
- Our platform is perfecting the art and science of pay to give 8,500+ companies unparalleled confidence in every compensation decision.
- Top tier companies like OpenAI, McDonald's, Instacart, Atlassian, Synopsys, Stripe, Databricks, and Waymo use Pave, transforming every pay decision into a competitive advantage. $190+ billion in total compensation spend is managed in our workflows, and 70% of Forbes AI 50 use Pave to benchmark compensation.
- The future of pay is real-time & predictive, and we're making it happen right now.
- P2: $86,000 - $107,000
Benefits
- Your Health, Fully Covered: Comprehensive medical, dental, and vision coverage for you and your family, with a range of options designed to meet you where you are.
- Time That's Actually Yours: Flexible PTO and the freedom to work from anywhere in the world for up to a month - because life doesn't pause, and neither should you.
- Room to Keep Growing: A quarterly education stipend to invest in the skills and knowledge that matter most to you.
- Support When It Matters Most: Robust parental leave so you can be fully present for the moments that count.
- Getting Here, Made Easier: A commuter stipend to support the in-person collaboration that makes great work happen.
Company info
- At Pave, we're building the industry's leading compensation platform, combining the world's largest real-time compensation dataset with deep expertise in AI and machine learning. Our platform is perfecting the art and science of pay to give 8,500+ companies unparalleled confidence in every compensation decision.
- Top tier companies like OpenAI, McDonald's, Instacart, Atlassian, Synopsys, Stripe, Databricks, and Waymo use Pave, transforming every pay decision into a competitive advantage. $190+ billion in total compensation spend is managed in our workflows, and 70% of Forbes AI 50 use Pave to benchmark compensation.
- The future of pay is real-time & predictive, and we're making it happen right now. We've raised $160M in funding from leading investors like Andreessen Horowitz, Index Ventures, Y Combinator, Bessemer Venture Partners, and Craft Ventures.
- The CSE Team @ Pave:
- breakfast, new hire welcomes, product updates, fireside chats, and yes, the occasional Kahoot.
- It's one of the things people notice when they join us - that we truly enjoy spending time together.
- Be Intellectually Honest - Truth over comfort. We face reality clearly and speak directly, even when it's hard.
- Play to Win - We're not here to participate. We're here to be the #1 compensation platform in the world, and we act like it.
- Uphold the Pave Platinum Standard - We hold ourselves to the highest bar - for our customers, our data, and each other.
- One Team - We win and lose together. Titles don't drive decisions here - shared goals do.
- Hug of Jawn - Hard to define, impossible to miss. Ask your recruiter.
- Build confidence in every compensation decision.
- We build software that transforms how companies pay their people - and we believe the team behind that software deserves the same thoughtfulness.
- If you're ready to help shape the future of compensation alongside people who are smart, humble, and genuinely motivated by the problem we're solving, we'd love to meet you.
This listing is sourced directly from Pave's careers page and normalized into a canonical job model.