Diligent Corporation

Diligent Corporation

Senior Manager, Marketing Operations — Systems and Automation

Vancouver, British Columbia, Canada · Senior

Sponsorship not specified$131k-$164kDetected 34 days ago
SalesforceMarketoCRMCommunication

About the role

  • This role will help modernize how Marketing Ops works by improving marketing systems governance, reducing process and technical debt, and identifying practical opportunities to simplify or automate manual GTM workflows.
  • They should be comfortable working across Marketing, Sales, Sales Ops, Web, and internal systems/data teams to improve how GTM work gets done.
  • Pay Range $131,000 - $164,000 CAD <div class="cont

Responsibilities

  • Build and manage a Marketing Ops systems and automation roadmap focused on improving speed, quality, consistency, and team capacity.
  • Partner across Marketing, Sales, Sales Ops, Web, and internal systems/data teams to clarify ownership, requirements, and handoffs for shared GTM workflows, including enrichment, routing, lifecycle processes, data quality, and CRM handoffs.
  • Create and maintain enablement materials and documentation that help marketers, sales partners, and internal operators understand how to use systems, follow key workflows, and submit requests correctly.
  • Support adoption of AI-assisted workflows across Marketing Ops, with a focus on measurable improvements in manual effort, cycle time, QA, documentation, or operational consistency.
  • Proven experience improving marketing systems governance, process documentation, workflow design, data quality, and operational scalability.

Requirements

  • Required Experience/Skills
  • 7+ years of experience in Marketing Operations, Marketing Systems, Revenue Operations, GTM Operations, or a related function, preferably in B2B SaaS or a complex enterprise GTM environment.
  • Deep hands-on experience with Marketo or a comparable marketing automation platform, including governance, admin standards, program architecture, troubleshooting, and scalable process design.
  • Experience with GTM automation, enrichment, or workflow tools such as Glean, Clay, ZoomInfo, Common Room, Workato, Qualified, 6sense, or similar platforms.

Compensation

  • $131,000 - $164,000 CAD
  • <div class="cont

Benefits

  • Own governance, documentation, and operational health for core marketing systems, including Marketo and adjacent GTM tools.

This listing is sourced directly from Diligent Corporation's careers page and normalized into a canonical job model.