Capitalhealth

Capitalhealth

Patient Advocate

Pennington, NJ · Part-time

Sponsorship not specified$21k-$27kDetected 15 days ago
Customer SupportPatient CareCommunication

About the role

  • Capital Health is the region's leader in providing progressive, quality patient care with significant investments in our exceptional physicians, nurses and staff, as well as advanced technology.
  • Capital Health is a dynamic health care resource accredited by the DNV that includes two hospitals, an outpatient center, satellite ED, and an expansive network of primary and specialty care.
  • Capital Health Medical Group is made up of more than 600 physicians and other providers who offer primary and specialty care, as well as hospital-based services, to patients throughout the region.

Requirements

  • Knowledge and Skills: Excellent ability to communicate effectively with all levels of the organization.

Nice to have

  • Two years of relevant experience in guest relations, hospitality, or in a comparable customer-service oriented position.

Skills

  • Excellent ability to communicate effectively with all levels of the organization.
  • Excellent phone etiquette and phone communications skills.
  • Must possess strong customer service, communication, organizational & interpersonal skills.
  • Bilingual (English and Spanish) preferred.
  • Knowledge of medical terminology preferred.
  • Mental, Behavioral and Emotional Abilities: Demonstrates multi-tasking abilities.
  • Creative, self-motivated and patient-centered.
  • Usual Work Day: 8 Hours
  • Takes steps to follow-up on and resolve patient complaints.

Compensation

  • As a result, we aim for flexibility in structuring competitive compensation offers to ensure we can attract the best candidates.

Benefits

  • Prescription drug coverage & In-House Employee Pharmacy
  • Flexible Spending Account (FSA)
  • Healthcare FSA
  • Dependent Care FSA
  • Retirement Savings and Investment Plan
  • Disability Benefits - Long Term Disability (LTD)
  • Disability Benefits - Short Term Disability (STD)

This listing is sourced directly from Capitalhealth's careers page and normalized into a canonical job model.