project44
Staff Product Manager, Agentic AI
Chicago, IL · Staff+
Sponsorship not specifiedDetected 15 days ago
SQLSparkAgentic AIAI OrchestrationSupply ChainLogisticsProcurementResearchCollaborationPlain Language
About the role
- You define which jobs we automate next, in what sequence, and to what standard.
- The first generation of AI workflows supported users - surfacing the right signal at the right moment.
- The current generation augments them - taking a discrete action inside a human-run workflow (make the call, collect the milestone, draft the response).
Responsibilities
- Own the customer problem before the solution. Every workflow starts from a clearly stated customer problem, who is impacted (planners, logistics managers, appointment and yard managers, carrier dispatch, drivers), and when it occurs - not from a feature idea.
- Run primary research continuously: customer interviews, ride-alongs with operations teams, design-partner pilots, Customer Advisory Board (CAB) validation sessions, win/loss and churn intake reviews, and direct analysis of platform behavior.
- Recruit and manage design partners for shadow-mode pilots - where the agent logs what it would do before it acts - to establish honest baselines and earn trust ahead of live deployment.
- Drive AI innovation
- AI Workflows - the growing library of packaged, customer-deployable agent workflows (e.g., validate early ETAs, late-shipment carrier outreach, collect missing milestones, stale-position investigation).
- from support, to augment, to automate.
Company info
- Why project44?
- At project44, we believe in better.
- We challenge the status quo because we know a better supply chain isn't just possible-it's essential.
- Better for our customers.
- Better for their business.
- Better for the world.
- With our Decision Intelligence Platform, Movement, we're redefining how global supply chains operate.
- By transforming fragmented logistics data into real-time, AI-powered insights, we empower companies to connect instantly, see clearly, act decisively, and automate intelligently.
- Our Supply Chain AI enhances visibility, drives smarter execution, and unlocks next-gen applications that keep businesses moving forward.
- Headquartered in Chicago, IL with a 2nd HQ in Bengaluru, India we are powered by a diverse global team that is tackling the toughest logistics challenges with innovation, urgency, and purpose.
- AI at project44
- We expect every project44 team member, regardless of role or function, to actively leverage AI in their day-to-day work.
- Whether you're building product, serving customers, managing people, or running operations, AI is a tool you're expected to use with intent, curiosity, and judgment.
- We don't expect everyone to be a data scientist.
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