Rowspace

Forward Deployed Engineer

San Francisco

Sponsorship not specifiedDetected 147 days ago

PythonSQLMachine LearningLLMsRAGExcel

About the role

We're looking for founding Forward Deployed Engineers who thrive at the intersection of deep technical work and customer impact.
You'll have real agency and impact, working directly alongside our founders and engineers to iterate fast and transform how the world's most sophisticated investors work.

Troubleshoot and optimize - debug retrieval quality, LLM performance, and data ingestion in live production environments.
Partner with AI Deployment Managers to drive adoption and unlock new use cases.
Act as the voice of the customer - surface platform gaps and themes before anyone else, and work with engineering and product to identify what should be productized. Often you'll build the fix yourself.
Familiar with AI/ML concepts - RAG, embeddings, LLMs, retrieval systems. You don't train models, but you debug and optimize them.
You'll own the technical customer relationship post-sale, embedding in their workflows, building production-grade, deeply integrated solutions on their data, and driving real, meaningful outcomes.

Familiarity with financial services is a plus - you understand how investors use data, what due diligence looks like, and why data accuracy matters.

Health & Wellness: Comprehensive medical, dental, and vision insurance
Food & Fuel: Monthly commuter stipend, plus free daily lunch and a fully stocked snack bar in the office
Turn what you build for one customer into something that benefits everyone - ship the best integrations and patterns into the platform, and develop playbooks that scale every future engagement.
You'll see how investors actually work up close - their messy data environments, their internal systems, their workarounds - and translate what you learn and build into platform improvements that benefit every customer.

Regular team offsites to bond and strategize away from the desk
Embed with customers - build custom integrations and pipelines on their data, in their environment, meet regularly to understand evolving needs and identify new opportunities, and scope, redesign, and ship new workflows from the ground up.
2-5+ years as a software engineer or in a technical customer-facing role (FDE, solutions engineer/architect, implementation engineer) - ideally at a company where you shipped directly to customers.
Customer and outcome-obsessed - you're genuinely curious about how customers' systems work, and you measure success by what changes for them, not by what you shipped.

This listing is sourced directly from Rowspace's careers page and normalized into a canonical job model.