Five9
Senior Mid-Market Account Director
United States (Remote) · Director
Sponsorship not specifiedDetected 30 days ago
SalesforceCRMSalesLead GenerationForecastingMentoring
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odds of building a lasting career here
37Risky
Cap-exempt (no lottery)0
Sponsors this role80
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70
Thin sponsorship signal and lottery-bound. A low-probability bet with your clock running. Prioritize cap-exempt roles and proven entry-level sponsors first.
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Personalize to your clock →Employer immigration record
from this employer's Department of Labor filings
Green-card filing pattern in this occupation
Context, not a finding about this posting: of this employer's 4 green-card filings in this occupation, 100% were for a worker who already held the job.
Files H-1B transfers
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About the role
- Join us in bringing joy to customer experience.
- We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves.
- The Senior Mid-Market Account Director is responsible for customer relationships and overall account strategy within a defined set of existing accounts.
Responsibilities
- Collaborate with the Five9 team to develop a comprehensive sales strategy. Utilizing the wide range of talent that Five9 brings to the marketplace.
- Develop and present compelling proposals that showcase the value of expanding their engagement with Five9.
- Create and drive revenue within a specified region or list of named accounts.
- Drive brand awareness, campaigns, and lead generation via networking, associations, etc.
- Own the sales cycle from lead generation to closure.
- Develop business plan and present the business plan during quarterly review sessions.
- Maintain account and opportunity forecasting within our internal forecasting system (SFDC)
- Self-generate leads from a personal connection, referral partners, and regional networking events
- Ensure 100% customer satisfaction and retention throughout the Implementation and Support experience.
Requirements
- Minimum of 8 years of successful experience in sales, with a track record of exceeding targets.
- Documented track record of sales excellence
- A proven sales hunter and closer
- Ability to travel up to 50%
- Minimum of 8 years of successful experience in sales, with a track record of exceeding targets. Preferably in the CCaaS and/or SaaS with agent count of 100
- 3,000>
- Be able to work independently and as part of a team in a fast pace, rapid change environment.
- Success selling at the C-level
- Superior professional presence and business acumen
- Health, dental, and vision coverage, beginning on the first day of employment. Five9 covers 100% of the employee portion of the health, dental and vision coverage and shares a high portion of the dependent cost. We also offer Short & Long-Term Disability, Basic Life Insurance, and a 401k saving plan with employer matching.
- Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching and self-guided mindfulness exercises for all covered employees and their covered dependents.
- Generous employee stock purchase plan.
- Paid Time Off, Company paid holidays, paid volunteer hours and 12 weeks paid parental leave.
Compensation
- Meet and exceed all quarterly and annual sales quotas.
Benefits
- Identify growth opportunities that the customer would benefit by taking advantage of, uncover other divisions within your customer's organization, and develop tailored approaches to capitalize on them.
Company info
- Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.
- Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together.
- This is a hunting role; however, it comes with a hunting license for a clearly defined list of customers already doing business with Five9.
- Establish early credibility and cultivate strong relationships with existing customers to understand their business needs and challenges.
- Proactively identify opportunities to upsell additional Five9 products or services to existing customers.
This listing is sourced directly from Five9's careers page and normalized into a canonical job model.