Placemakr

Resident Experience Associate

Washington, DC · Full-time

No sponsorshipDetected 5 days ago

CRMCustomer SupportUnityLeadershipCommunicationCollaborationAdaptabilityOrganizational Skills

About the role

We've combined the best of apartment living, vacation rentals, and hotel stays into one experience.
Whether guests are with us for a night, a year, or somewhere in between, these are more than just spaces to spend the night - they're a place to call home.
Our property team members help our buildings thrive by focusing on execution and ensuring a great experience for both residents and guests.

We partner with developers, property operators, and investors to curate a collection of apartment-like spaces in hand-picked neighborhoods.
Our tech-enabled buildings create one-of-a-kind guest experiences and add tremendous value to the underlying real estate.
Our non-property team members support property execution and the evolution of other areas within our platform.
The impact you'll have At Placemakr, we are obsessed with service and believe in providing exceptional experiences to our valued residents and partners.
Resident Experience Associates support multiple Placemakr communities and are adaptable team members who thrive in dynamic environments.
Whether assisting at your home-base community or traveling to support another property, you'll help deliver the consistent, high-quality experience our residents expect.
Consistently provide an exceptional experience to all Placemakr residents and partners by delivering responsive, professional, and personalized service.

Our benefits & perks Competitive pay rate Company stock options 401k + 4% employer matching program Medical, Vision & Dental Insurance plan options Flexible Spending Account & Health Savings Account options 15 days of accrued paid time off

PTO increases to 20 days per year after 2.5 years of employment Enjoy a paid day off for your birthday to celebrate your day, your way!
Foster a "One Team" mentality by collaborating effectively with fellow property team members, contributing to a cohesive and supportive work environment.

A bit about us At Placemakr, home meets hospitality.
From corporate non-property team members to our property teams and leaders, we're looking for collaborative, driven individuals to join us as we continue to expand our presence.
We are seeking individuals who embody Placemakr's Community Norms, have a "can-do" spirit, and consistently go above and beyond to ensure resident satisfaction.
Team Mission with each task and interaction while demonstrating that exceptional service remains at the core of everything we do.

Applicants must be legally authorized to work in the United States and meet our age requirements of 18 years or older in order to be considered for employment with Placemakr.

This listing is sourced directly from Placemakr's careers page and normalized into a canonical job model.